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Quest Diagnostics

2.9
(140 reviews)

Business Details

417 Biltmore Ave, Asheville, NC
28801, United States
(828) 259-0684
https://locations.questdiagnostics.com/nc/asheville/417-biltmore-ave

About

Family Medicine

Location

Quest Diagnostics
417 Biltmore Ave, Asheville, NC
28801, United States

Hours

Monday7:30 AM - 4:30 PM
Tuesday7:30 AM - 4:30 PM
Wednesday7:30 AM - 4:30 PM
Thursday7:30 AM - 4:30 PM
Friday7:30 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

2.9
140 reviews
5 stars
57
4 stars
7
3 stars
4
2 stars
7
1 star
65
  • RC
    Rob Campbell
    Mar 23, 2026
    1.0
    One of your drivers nearly rear ended me and then had the audacity to honk at me
  • RB
    Ricky Bradley
    Mar 13, 2026
    3.0
    A I untill appt. No live people to ask questions. Place sucks
  • RG
    Rebekah Gosnell
    Jan 2, 2026
    1.0
    DO NOT go here for a pre-employment drug screening if your employer hasn’t ordered it and you don’t have a QPassport. Without the QPassport, they will not test you. When I came the first time, an employee told me I would have to purchase my drug screening online. So, I purchased it (a whopping $170) and came back the next week. When I got there, another employee handed me the testing supplies and that was that. Confused, I asked if she needed my QPassport, since I knew from the first time that I needed it. She said the test I had ordered, despite being called “10 panel drug screening-expanded” was simply a medication screening, which didn’t require a QPassport. She told me that to get a pre-employment drug test, my employer had to order it. So the first employee told me I could buy it online, and then the second employee told me I couldn’t? I called Quest customer service for help with my QPassport before my second visit and was on hold for an hour. So, I called this location for help and the call immediately went to voicemail with someone saying “this location is temporarily closed”. Even though it isn’t…and I walked in a hour later for my appointment…I then called another location, which just gave me a menu of options, and never once gave me the option to speak with a staff member. After two frustrating visits, I left and went to Any Lab Test Now on Airport Rd. I walked right in, no appointment needed, and got my screening for only $70.
  • PC
    Pavel C
    Dec 3, 2025
    1.0
    Horrible experience rude all the stuff
  • LS
    Luke Swanson
    Dec 2, 2025
    1.0
    Horrible experience, I tried going to thier temporary location but I could not find it, I looked at some of the other reviews and looks like this place is a shitty unprofessional location with others saying it's unsanitary and scheduled walk-ins being screwed up and those people waiting hours to do a single blood draw. What a waste of time coming here.

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