Brand Certified
LensCrafters
4.8(448 reviews)
Certified by LensCrafters • Apr 12, 2026
Business Details
27 Schenck Pkwy, Asheville, NC
28803-5517, United States
Certified by LensCrafters • Apr 12, 2026
(828) 684-9153
Certified by LensCrafters • Apr 12, 2026
https://local.lenscrafters.com/nc/asheville/27-schenck-pkwy.html
Certified by LensCrafters • Apr 12, 2026
About
Certified by LensCrafters • Apr 12, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Apr 12, 2026
Hours
Certified by LensCrafters • Apr 12, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
4.8
448 reviews
5 stars
413
4 stars
12
3 stars4
2 stars2
1 star
17
- PSPaul Sachak6 days ago5.0First time being at this store, and Haley, who helped us, was super welcoming and answered all of our questions. Much appreciated!
- CRCasually ReviewingApr 6, 20265.0Our family has been going to LenCrafters for over 4 years now. Jasmine has always very helpful explaining our insurance benefits and helping us select the most amazing frames. With four family members wearing glasses, we appreciate the time she spend with each of us to ensure we get the best fit and proper lens coatings to fit our individual needs.
- BRBryan RodriguezMar 28, 20261.0I went to LensCrafters with a positive attitude, expecting a professional experience, but unfortunately the service at the reception desk left a lot to be desired. From the very beginning, the staff was not welcoming, and there was a clear lack of interest in assisting customers. The attitude of the reception team did not match the level of service one would expect from a company like this. I understand that everyone can have a bad day, but customer service should always remain a priority—especially in a place where people go for something as important as eye care. I hope this feedback is taken into consideration to improve the experience for future customers.
- AHAmy HicksMar 24, 20265.0It was time for my yearly vision check in and my old eye doctor just retired. The reviews for Reflect Vision Care / LensCrafters in Biltmore Park were very good and not far from me so I decided to give it a try. It was easy to schedule and appointment and fill all the paperwork out online. The wait wasn't long and Dr. Kampe was very thorough with the exam and got me into the right prescription. Once I was done with the exam, I went over to check out the frames and was helped by Jasmine. She was so nice and helpful. They were able to provide a few discounts and guidance on how to get reimbursed through my insurance. Overall a really good experience. I will be back.
- KSKaren ShookMar 20, 20265.0Leah,salesperson at Biltmore Park Asheville ,NC lenscrafters was awesome. She went above and beyond helping me choose my eyewear without any pressure to purchase . She was so patient in navigating the process of ordering my glasses. Asheville is very fortunate to have her on their team. Karen
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the store hours for LensCrafters?
LensCrafters is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' reservation link.
Does LensCrafters provide services for contact lens fittings?
Yes, LensCrafters offers contact lens fittings with detailed eye measurements and has an additional fee for this service.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
What nearby eye care providers are close to LensCrafters at Biltmore Park Town Square?
Nearby eye care providers include Northlake Eye and Asheville Vision Associates, which customers can visit for additional eye care services or consultations.
Are there dining options near LensCrafters at Biltmore Park Town Square?
Yes, customers can enjoy dining at nearby places like Another Broken Egg Cafe before or after their visit to LensCrafters.
What shopping options are available near LensCrafters?
Nearby shopping options include REI for outdoor gear and Club Champion for golf equipment, providing customers with additional activities in the area.
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