Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.5
728 reviews
5 stars
558
4 stars
75
3 stars
34
2 stars
20
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many customers praised the cleanliness of the facility, there were significant complaints about unsanitary conditions in the bathrooms and locker rooms.
Staff Performance
The staff received numerous positive remarks for being friendly, helpful, and attentive, although there were some reports of rudeness and unhelpfulness in specific situations.
Equipment Maintenance
Customers expressed frustration over equipment being out of order for extended periods, impacting their workout experience.
Customer Service
There were mixed reviews regarding customer service, with some customers experiencing helpful interactions while others reported issues with communication and support.
Safety Concerns
Several reviews highlighted safety issues, including theft incidents and concerns about cleanliness in locker rooms, which affected customer trust.
- SCScott Carbonara3 days ago3.0Messy customers. As a Black Member, I use different planet fitness locations when I travel. This is by far the messiest. Customers leave used paper towels and empty water bottles littered about the floor. Other than that, the location has great equipment and space.
- HTHue TherNov 15, 20251.0I HAD TO CANCEL MY BANK ACCOUNT OF 6 YEARS BECAUSE, planet fitness will NEEEEVER cancel your membership! Canceled 6x in 4 different ways in the last 4 months and they just keep charging me.
- GHGracelyn HagstromNov 12, 20255.0I am so happy I joined this gym. I had to leave this review specifically for the trainer, Steve. I genuinely look forward to his classes every week. Steve takes his role seriously, constantly teaching, encouraging, and challenging everyone. He is the main reason I've finally stuck with a gym, and what I've learned from his classes has made even my solo workouts so much more effective. The entire staff is always so kind and helpful, and the gym is consistently clean.
- CHCeCe HNov 12, 20255.0Great PF! If you read the reviews that are less than five stars you’ll see those people are ridiculous and COMPLIMENT this place without giving it 5 stars. Clean facilities and a few machines down but they have plenty others and they can’t be faulted that gym equipment that is often used goes down…. Ive been to planet fitness in over 20 states- and I’ll be back!!!
- AKakumarie KNov 8, 20255.0The staff are friendly and always say hi. The place stays crowded, but it's spacious and there's been no issues so far. They have a lot of equipment available to use, and the space is usually kept neat and clean.
Frequently Asked Questions About Planet Fitness
What is the philosophy behind Planet Fitness in Asheville, NC?
Planet Fitness believes that everyone is strong in their own way and offers a Judgement Free Zone® to help members build strength at their own pace with best-in-class equipment.
Where is Planet Fitness located in Asheville, NC?
Planet Fitness is located at 153 Smokey Park Hwy, Asheville, NC 28806, United States.
What are the operating hours of Planet Fitness in Asheville?
Planet Fitness is open from 5:00 AM to midnight on Monday, 24 hours from Tuesday to Thursday, until 10:00 PM on Friday, and from 7:00 AM to 7:00 PM on weekends.
How can I contact the Planet Fitness gym in Asheville?
You can contact Planet Fitness in Asheville by calling +1 828-633-6492.
What membership and training services does Planet Fitness in Asheville offer?
Planet Fitness offers services including Classic Access, mobile app workouts, free in-club fitness training, tanning salon access, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, personal training, and virtual fitness training.
Is there a mobile app available for Planet Fitness members in Asheville?
Yes, members can download the Planet Fitness mobile app for workouts and gym access on iOS and Android platforms.
What nearby dining options can I visit before or after working out at Planet Fitness?
Nearby dining options include Yao Buffet Sushi Grill for Asian buffet, Pizza Hut for pizza, The Hungry Bear Cafe for American cuisine, and Starbucks for coffee and snacks.
Are there convenient banking or financial services near Planet Fitness in Asheville?
Yes, Truist bank and Western Union money transfer services are close by, as well as Bitcoin ATM machines by LibertyX and The Exchange Network.
Can I combine a visit to Planet Fitness with other errands nearby?
Definitely; nearby places include Asheville DMV License Plate Tag Agency for vehicle services, Ingles Shopping Center for groceries and shopping, Fiesta Laundries for laundry and dry cleaning, and Cellular Sales or Verizon stores for mobile phone needs.
What makes Planet Fitness in Asheville a welcoming gym for all fitness levels?
Planet Fitness focuses on providing a supportive environment where no two members are the same, emphasizing a Judgement Free Zone® for individuals to pursue unique fitness goals and routines at their own pace.