Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
419 reviews
5 stars
385
4 stars
12
3 stars4
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff consistently received praise for being friendly, professional, and attentive, with many customers highlighting specific associates for their exceptional service.
Product Knowledge
Employees demonstrated strong knowledge about eyewear options and insurance, helping customers make informed decisions.
Shopping Experience
Customers reported easy and pleasant shopping experiences, with many appreciating the wide selection of frames and the efficient service.
Mixed Feedback on Wait Times
While many reviews praised the service, there were a few complaints about long wait times and prioritization issues during busy periods.
- PPPatrick Parton5 days ago5.0Eye exam went great, and Leah did a great job helping pick glasses and making sure I got the best price between insurance and store discounts.
- JHJill Haynie6 days ago5.0Leah was great! I got 2 new pairs of progressives & very grateful for the help & feedback.❤️
- MMMarvin McMinnJan 4, 20265.0I went in for an eye exam and new glasses. It was my first time visiting Lens Crafters. I was pleasantly surprised. First of all, I appreciate the weekend appointments. It is so nice not having to use vacation or sick time for an appointment. The staff and doctor were great. They treated me like they had known me forever. Dr. Kampe and her assistant, took the time to listen to my concerns. Jasmine over in frames, she was awesome! She took the time to explain progressive and bifocals, double checked my prescription with the doctor when I chose progressive lenses, and double checked the measurements to make sure they were correct. It was by far my best eye doctor experience!
- DSDiane SandersDec 23, 20255.0Easy shopping experience. Dan was very helpful finding the right frame for my face size/shape. Found the right frame after visiting several other eyeglass stores.
- KFKaleigh FreshcornDec 9, 20255.0I had a wonderful experience picking out new glasses and sunglasses thanks to the exceptional help I received from JULIE. She was incredibly kind, patient, and genuinely interested in helping me find the perfect pair. She offered thoughtful suggestions, answered all my questions, and never made me feel rushed all while assisting multiple customers at once. I left feeling confident in my choice and grateful for such great service. Highly recommend! This LensCrafters location also has a large selection of designer and non-designer glasses.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the store hours for LensCrafters?
LensCrafters is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' reservation link.
Does LensCrafters provide services for contact lens fittings?
Yes, LensCrafters offers contact lens fittings with detailed eye measurements and has an additional fee for this service.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
What nearby eye care providers are close to LensCrafters at Biltmore Park Town Square?
Nearby eye care providers include Northlake Eye and Asheville Vision Associates, which customers can visit for additional eye care services or consultations.
Are there dining options near LensCrafters at Biltmore Park Town Square?
Yes, customers can enjoy dining at nearby places like Another Broken Egg Cafe before or after their visit to LensCrafters.
What shopping options are available near LensCrafters?
Nearby shopping options include REI for outdoor gear and Club Champion for golf equipment, providing customers with additional activities in the area.