Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
403 reviews
5 stars
368
4 stars
12
3 stars4
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff consistently received praise for being friendly, helpful, and professional, creating a welcoming atmosphere for customers.
Knowledgeable Staff
Many reviews highlighted the staff's expertise in eyewear and their ability to provide valuable recommendations and assistance.
Efficient Service
Customers appreciated the quick service, including same-day repairs and efficient frame selection processes.
Product Selection
The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with their choices.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding wait times and service prioritization.
- JIJasmyne IveyNov 12, 20255.0Awesome customer service, took great care of us. Jasmine and Melissa were awesome, helped us understand insurance coverage and picking out frames. Great people
- MBMary and Nicki BynumNov 10, 20255.0Absolutely delightful experience at Lenscrafters/Reflect Vision this past weekend. Staff were so knowledgable and hospitable (even with a long wait, which was not any fault of the staff at all!). The building was clean and well lit, with no issues at all trying on a variety of frames. Thank you to Dr McDaniel who was kind, approachable, and explained everything clearly. In particular I want to mention Jasmine, who was incredibly lovely in helping me to pick out, adjust, and price new glasses. She (brilliantly) upsold me on prescription sunglasses after explaining the benefits and the costs, and I am so excited to receive them. I also want to say a HUGE thank you to Truley (I hope I have your name right), who showed immense kindness to us while we were there, and went above and beyond to adjust and clean my younger sister's glasses while we were waiting. There was no need to take that on in the middle of a busy day, but that kindness has made us costomers for life - and EVERYONE in my family wears glasses. Thank you again for a great experience!
- BGBarbara GibsonNov 5, 20255.0I had Jasmine help me as she has in the past. As always, she knows her lenses, and made appropriate suggestions. I felt I found the perfect pair thanks to her. She also was able to find every discount that my insurance allowed. She is professional, competent, and a pleasure to work with. I think LC should double her salary!!
- CSCynthia StevensonNov 3, 20255.0My experience first getting an eye exam followed with choosing new glasses was great! Julie really went above and beyond helping me choose new frames and ensuring the fit was spot on.
- TMTamara McEntireNov 1, 20255.0Staff is always friendly, helpful and professional. Julie was great with explaining and helping with glasses, demo hearing assist glasses and assisting with insurance mix up. Highly recommend!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the store hours for LensCrafters?
LensCrafters is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' reservation link.
Does LensCrafters provide services for contact lens fittings?
Yes, LensCrafters offers contact lens fittings with detailed eye measurements and has an additional fee for this service.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
What nearby eye care providers are close to LensCrafters at Biltmore Park Town Square?
Nearby eye care providers include Northlake Eye and Asheville Vision Associates, which customers can visit for additional eye care services or consultations.
Are there dining options near LensCrafters at Biltmore Park Town Square?
Yes, customers can enjoy dining at nearby places like Another Broken Egg Cafe before or after their visit to LensCrafters.
What shopping options are available near LensCrafters?
Nearby shopping options include REI for outdoor gear and Club Champion for golf equipment, providing customers with additional activities in the area.