Business Details
About
Fitness CenterFitness ClassesPersonal TrainerGold's Gym
Gold’s Gym gives you access to everything you need reach your fitness goals: weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines – plus a team of certified Personal Trainers ready to support and motivate you to become the strongest version of yourself. From our beginning as a small bodybuilding gym in 1965 to today, Gold’s Gym delivers a dynamic fitness experience focused on strength and performance.
Details
- Kid friendlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
435 reviews
5 stars
242
4 stars
46
3 stars
23
2 stars
25
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their helpfulness and professionalism, many customers reported poor communication and unresponsive management regarding billing and membership issues.
Facility Maintenance
Numerous reviews highlighted ongoing issues with broken equipment, cleanliness, and maintenance, including malfunctioning air conditioning and unsanitary conditions.
Billing Practices
Customers expressed frustration over complicated and seemingly predatory billing practices, including unexpected fees and difficulties in canceling memberships.
Class Offerings
The gym's group classes, particularly Gold'sFit and Gold'sBurn, received positive feedback, with many members appreciating the instructors and the community atmosphere.
Management Issues
There were consistent complaints about management's failure to deliver on promises regarding facility improvements and operational hours, leading to dissatisfaction among long-time members.
- JDJorge Diaz4 days ago1.0Cancellation keep getting charged. No good.
- CMClaudia McGrathDec 25, 20255.0Was worried about whether I would like this gym after my local Gold’s on Hendersonville Road closed but it has been even better! Gold Fit trainer Chris Farmer has created a caring and connected group of dedicated fitness buddies, Farrell has amazing yoga classes and Sean can help heal and remedy most aches and pains. Highly recommend!!
- HPHayley PedersenDec 16, 20255.0This review is really for the Fit and Burn classes and their instructors. The classes are fantastic and allow me to challenge myself. Chris is a great instructor who takes the time to explain moves and modify as needed. Both Chris and Adam take the time to get to know the members and provide support. These classes are the only reason I go to this gym.
- YYYerrrdNov 19, 20251.0Wish I could put 0 stars honestly. These people will charge your card months and months after cancellation and then not even attempt for a resolution. Absolutely horrible experience here. Not to mention they have faulty equipment, unkept promises on additions and maintenance, and countless other reasons to choose literally any other gym. Used to be a huge fan of Golds but it has clearly taken the greedy corporate route of gouging once loyal customers. DO NOT GET A MEMBERSHIP HERE UNLESS YOU WANT TO MAKE MONTHLY DONATIONS TO GOLDS FOR MONTHS AFTER CANCELLATION!!! UPDATE: Owner says to contact home gym to resolve this, and I do have record of paying that cancellation. However, Scott has refused to reach out to me to get this handled. I keep being told by the front desk associate “ I will shoot him a text to call you” or get sent straight to voicemail every single time. Y’all have my contact info, you know who I am. Give me a call to resolve this please and thank you.
- JPJesse PruittNov 17, 20251.0DO NOT GET A GOLDS MEMBERSHIP! I’ve never dealt with a more unprofessional and disorganized gym than Gold’s. I moved out of North Carolina over a year ago and canceled my membership in person at the front desk. They told me everything was taken care of and I didn’t need to do anything else. Six months later, I realized they were still charging me. I contacted management, paid the extra charges just to put the situation behind me, and was explicitly told by the manager at the time “Dustin” that my membership was canceled and billing would stop. Fast forward to now—10 months later—and I get notified that they’ve sent “unpaid charges” to a collections agency. For an account I was told multiple times was canceled. This company either has zero internal communication or intentionally squeezes money out of former members. Either way, it’s unacceptable. If you value transparency, honesty, or basic competence, go anywhere else.
Frequently Asked Questions About Gold's Gym Oakley Plaza
What are the operating hours of Gold's Gym Oakley Plaza?
Gold's Gym Oakley Plaza is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturdays and Sundays from 7:00 AM to 9:00 PM.
Where is Gold's Gym Oakley Plaza located?
It is located at 801 Fairview Rd., Asheville, NC 28803, US.
What types of fitness equipment and services does Gold's Gym Oakley Plaza offer?
The gym provides weight and strength training areas, a wide selection of free weights, cardio equipment, resistance machines, and certified Personal Trainers.
Does Gold's Gym Oakley Plaza offer any trial or introductory passes?
Yes, you can try the gym today with a free pass available on their website.
Is Gold's Gym Oakley Plaza wheelchair accessible?
Yes, the gym has a wheelchair accessible entrance and parking available.
Does the gym provide childcare services?
Yes, Gold's Gym Oakley Plaza offers childcare services for its members.
Is membership required to use Gold's Gym Oakley Plaza?
Yes, a membership is required to access the gym and its facilities.
Can you name some nearby medical or health-related services near Gold's Gym Oakley Plaza?
Nearby health services include Asheville Laser Center, Whittington Chiropractic, Sona Clinic, and MinuteClinic at CVS.
Are there dining options close to Gold's Gym Oakley Plaza for a post-workout meal?
Yes, nearby restaurants include Subway, Mr. Kabab Grill, Ay Caramba, Little Caesars Pizza, and J & S Cafeteria.
What shopping or retail locations are near Gold's Gym Oakley Plaza?
Nearby shopping options include Babies"R"Us, River Ridge Shopping Center, Badcock Home Furniture & more, Hamrick's, and Rent-A-Center.