Business Details
About
Dentist
Welcome to Chestnut Family Dentistry! Dr. Wendy Willoughby is dedicated to providing you and your family with high-quality dental care in a friendly and comfortable environment. We offer a full range of dental services using the latest technology, and will give you our full attention to ensure you receive the personal, focused care you need to enjoy a healthy smile throughout your life. We invite you to call or visit us today to schedule your consultation and learn more about comprehensive dentistry in Asheville, North Carolina, and the surrounding areas! Se habla español!
Location
Hours
Reviews
4.7
180 reviews
5 stars
164
4 stars
5
3 stars0
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Cost Concerns
Several customers expressed dissatisfaction with the high costs of services and perceived upselling of unnecessary procedures.
Staff Professionalism
While many reviews praised the friendliness and professionalism of the staff, there were notable complaints about rudeness and lack of communication from some team members.
Quality of Care
Most patients reported positive experiences regarding the quality of dental care, highlighting thorough examinations and effective treatments.
Technology and Comfort
Customers appreciated the use of advanced technology and the gentle approach of the dental team, contributing to a more comfortable experience.
Mixed Experiences
There were contrasting reviews, with some patients having excellent experiences while others reported significant issues, indicating inconsistency in service.
- CGChristy GraboveJan 13, 20261.0This office charged me $791 for a single xray of one tooth, numbing injection, crown removal, and gingivectomy. Told me I needed to have $2,894 more of work because she said I needed a bone graft and partial plate and the rest of the tooth removed. She didn’t remove the tooth that day (which should have been done) because of an old wrist injury. Said the tooth had 4 roots. #1 I should have been informed on my 1st phone call for tooth pain that an extraction would have to wait for 3 WEEKS because SHE CAN’T DO EXTRACTIONS HERSELF #2 Dr Willoughby insisted I needed a bone graft and partial plate MINIMUM (tried to get me to do a bridge that costs $7,113.00 which I can’t afford). #3 when I went back for the procedure the other DDS was impatient and rude (my blood pressure was up and even though I reduced the #of procedures from 3 to 2 ie: no partial plate till I could pay for it) she wouldn’t give me 5 minutes to get my blood pressure down. I was ONLY offered 1 pain relief option-apparently they don’t have gas or propofol! All they have is a drug that can’t be given if your BP is high. I have never heard of a DDS that only has ONE PAIN RELIEF OPTION. I went to an Oral Surgeon. That Dr said ‘Can’t tell how many roots a tooth has without a CT scan, don’t have to have a bone graft or partial plate’. I would NOT use this DDS!
- BWBarbara WilsonFeb 18, 20215.0Great caring service as always! Keep up the good work!!!!!!
- MKMartha KoolesJun 5, 20185.0Brandi, Dr. Willoughby and all the staff are wonderful to work with. I had neglected my teeth for several years, but they did not blink an eye and took care of me very well. I highly recommend Dr. Willoughby as your next dentist.
- PGPhil GuidaAug 4, 20165.0Probably the best Dental experience I have had in my 66 years. Dr. Wendy is the BEST along with her crew (Brandi in particular) Just saying no worries here
Frequently Asked Questions About Chestnut Family Dentistry
What are the regular office hours of Chestnut Family Dentistry?
Chestnut Family Dentistry is open Monday and Wednesday from 8:00 AM to 5:00 PM, and Tuesday and Thursday from 8:00 AM to 4:00 PM. The office is closed on Fridays, Saturdays, and Sundays.
Where is Chestnut Family Dentistry located?
Chestnut Family Dentistry is located at 192 E. Chestnut St., STE B, Asheville, NC 28801, United States.
What kinds of dental services does Chestnut Family Dentistry offer?
Chestnut Family Dentistry provides a full range of dental services using the latest technology, focusing on comprehensive family dentistry to help you enjoy a healthy smile throughout your life.
Does Chestnut Family Dentistry provide dental care in Spanish?
Yes, Chestnut Family Dentistry offers dental care services in Spanish (Se habla español).
What payment methods are accepted at Chestnut Family Dentistry?
Chestnut Family Dentistry accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa for payment.
How can I contact Chestnut Family Dentistry to schedule an appointment?
You can call Chestnut Family Dentistry at +1 828-255-0936 or visit their website at https://www.chestnutfamilydentistry.com/ to schedule your consultation.
Are there other dental services or dentists near Chestnut Family Dentistry?
Yes, nearby dental providers include Upwards Dental, Dr. Wendy Willoughby DD, Jody S. Harrison (oral surgeon and periodontist), Red Maple Dental, and Asheville Endodontics, all located close to Chestnut Family Dentistry.
What nearby hotels are available if I need accommodation when visiting Chestnut Family Dentistry?
If you need accommodation near Chestnut Family Dentistry, nearby hotels include Chestnut Street Inn, Blind Tiger Asheville, and 1889 WhiteGate Inn & Cottage.
Are there wellness and spa centers near Chestnut Family Dentistry for relaxation before or after my appointment?
Yes, nearby wellness options include Wild Rose Healing House spa and Echelon Pilates with Erin Brown, which offers pilates, massage, and massage therapy services.
Is Chestnut Family Dentistry located in a historic or notable area in Asheville?
Yes, Chestnut Family Dentistry is located near the Chestnut Hill Historic District, a notable landmark and museum area in Asheville.