Home Instead

Reviews

• DF

  Deb Fye

  Feb 25, 2026
  5.0
  Home Instead in Asheboro NC made getting in home assistance for my aunt when I am located in Pennsylvania so easy. The personal touch of a family owned business showed through in so many ways! I was so thankful to find them! I would reuse their services again in the future!
• KG

  Kerstin Grove

  Jan 27, 2026
  1.0
  Do you have a loved one needing this type of home care?" Apparently that makes them an easy target for exploitation! My loved one was preyed upon by this company's,"Care Pro, proffessional!" The services from the Home Instead group were only required for 7 days. In that time, fruadulent credit card use was accomplished. I believed what I read and was told during the initial phone call: "All employees thoroughly screened, trained, and bonded." "Yes, we have a lot of experience with clients suffering with dementia!" The cell phone service was canceled for non-payment. That's when we discovered the credit card was canceled due to suspect fruadulent charges. The perpetrator, (or Care Pro) went as far as to have the credit card statement rerouted to their address. They applied for and received another credit card in my loved ones name! I would say this caregiver was a real "Pro" in fraudulant, deviant behaviors. Just imagine what could have been accomplished if the perpatrator had more time with the client! Their website statement; "Thouroughly trained, carefully screened and dependable Care Pro." Perhaps if I had read their advertisement for hiring "Care Pros," only requiring: a valid driver's liscense, auto insurance, a TB test and all other training provided by the company at $12 - 14 dollar starting wage, I would have had a red flag go up. Can any independent, in home, care givers guarentee your loved ones safety and privacy? This was a sickening experience to know that I suggested this to be a good solution to an emergent need and allowed my loved one to fall prey to an identity thief.
• CM

  craig moody

  Nov 11, 2025
  5.0
  The high level of compassion they have shown has been incredible. Having our loved one out of state, Home Instead kept us updated every step of the way. They have truly been a blessing!
• DJ

  Denise Jones

  Jan 26, 2024
  5.0
  We could not have asked for better care for our dad! The staff were all excellent, compassionate caregivers and Tracey Ocampo was always responsive to any scheduling changes we needed or questions we had. Highly recommend if you are in need of home care services!!
• SM

  Scott Morgan

  Jul 17, 2023
  4.0
  The Home Instead staff was friendly and professional. My dad’s caregiver was very dependable and met all of his needs. However, I did have a couple of unexpected financial issues. T. Morgan

Frequently Asked Questions About Home Instead