Piedmont Foot & Ankle Specialists

4.6
143 reviews
Piedmont Foot and Ankle Specialists

About

Podiatrist
We offer a wide range of services consisting of laser treatment for toenail fungus, ultrasound, PAD testing, digital x-rays, skin grafts, and orthotics. Piedmont Foot & Ankle Clinic accepts most insurance plans and welcomes new patients.

Location

Piedmont Foot & Ankle Specialists
1001 Pemberton Hill Road, Apex, NC
27502, United States

Hours

Reviews

4.6
143 reviews
5 stars
120
4 stars
11
3 stars
3
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Patient Care

Dr. Kelly and Dr. Futrell received high praise for their compassionate and thorough care, making patients feel comfortable and well-informed.

Staff Efficiency

While many reviews highlighted friendly and helpful staff, there were significant complaints about long wait times and poor communication regarding billing issues.

Billing Issues

Numerous customers reported frustrating experiences with billing, including incorrect charges, lack of response from the billing department, and unresolved claims.

Overall Experience

Most patients expressed satisfaction with their treatment and the professionalism of the doctors, but some had negative experiences that overshadowed their visits.
  • VR
    V Robertson
    6 days ago
    5.0
    If I could give this place more stars I would. Amazing people with compassion and understanding. Dr. Kelly Is awesome and I would recommend him 10/10. I can see now why he has so many good reviews. I came In this morning In pain with half a big toe nail on one foot and an Ingrown on the other foot. I had already been back and forth with my primary care office about the referrel for my appointment and everything was supposed to be handled, but when I got there I found out they never sent It. I went outside embarrassed, calling and trying to fix the issue In tears. The receptionist came and got me and told me not to worry about anything and that they won't let me leave today In pain. Eventually the referrel did go through, thank goodness! My anxiety was through the roof but Dr. Kelly and all the staff had me talking and laughing by the end of my visit like I never had an Issue with my feet at all. ❤️
  • BB
    Brian Bombardier
    Sep 27, 2025
    5.0
    Everyone on staff is efficient, friendly, and always willing to answer my questions. Dr. Kelly is very friendly and professional.
  • IZ
    Inna Zolin
    Sep 16, 2025
    5.0
    Dr Kelly is amazing not only with adults, but with kids as well, even the ones super sensitive to even slightest pain. I took my kids to him for different issues, one had a small surgery (if I name that procedure correctly). It went great and Dr Kelly was able to make my son feel less anxious about the process. So glad I found such an amazing doctor, our family will be seeing him for any feet-related issues from now on.
  • JJ
    J
    Jul 16, 2025
    2.0
    Tried to set up an appt. the other day. Was on hold ten minutes before anyone answered; then another ten minutes of representative asking repeatedly what happened to my (badly stubbed) toe. As if she never wrote anything down the first two times. I asked if we can live this along as I had to go to work and knew I’d b have to repeat all these details to a doctor anyway. She got stern with me and said she couldn’t go any faster. I said fine, I’ll take my business elsewhere.
  • NE
    n ellis
    Oct 26, 2020
    5.0
    Wonderful staff, and Dr Kelly is the best

Frequently Asked Questions About Piedmont Foot & Ankle Specialists

What services does Piedmont Foot & Ankle Specialists offer?

They provide a wide range of services including laser treatment for toenail fungus, ultrasound, PAD testing, digital x-rays, skin grafts, orthotics, and treatments for conditions like bunions, gout, plantar fasciitis, and Achilles tendonitis.

What are the clinic's operating hours?

The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.