LensCrafters

4.8
372 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
20 N Main St, Kalispell, MT
59901-4080, United States

Hours

Reviews

4.8
372 reviews
5 stars
347
4 stars
8
3 stars
4
2 stars
4
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received praise for being friendly, helpful, and going above and beyond to assist customers.

Expertise

Customers appreciated the thoroughness and professionalism of the eye doctors and staff, who provided detailed explanations and personalized recommendations.

Problem Resolution

The business effectively handled emergencies and adjustments, often providing quick solutions at no charge.

Product Selection

A wide variety of frames and lenses were available, with many customers expressing satisfaction with their selections.

Overall Experience

Many reviews highlighted a positive overall experience, with customers expressing loyalty and a desire to return.
  • LK
    Landon Kinkade
    Dec 27, 2025
    5.0
    One name sums up my approval,,, Lisa. This kind, understanding, and considerate lady helped me with acquiring 2 pair of Oakley Rx glasses(frames and lenses). She was all of those descriptive terms and more. She was kind enough to fix the fit of my current pair, educated me on numerous benefits of the new frames, and explained the terminology Oakley chooses to use for their equipment. She also helped me render payment for these two units, using all of the available and appropriate financial benefits to clients of their company and store. I have yet to receive the new frames and lenses, as I am still within the declared duration of acquisition upon submission of an order. But, I am looking forward to visiting with Lisa and her store team at the order's earliest moment of fulfillment. I am looking forward to the new frames, and the lenses Lisa helped me determine to be the best for my physical needs and preferential wishes! Thank you Lisa and LensCrafters, Landon Kinkade
  • TE
    teryn eaton
    Nov 28, 2025
    5.0
    Working with Kelsey and Jackie over the phone was absolutely the best experience. Both ladies went out of their way to get me everything I needed for my brother . I live out of state and they sat with me over the phone multiple times to get exactly what I needed and the best fits . They were both super friendly and compassionate to my situation. If you are looking for a place to switch to I highly recommend this one . I was able to order contacts and glasses for very reasonable prices . Thank you for the amazing service .
  • SM
    Sherry Mayo
    Nov 13, 2025
    5.0
    Very friendly and helpful. My examination was very thorough, he took time to answer all my questions, and I never felt rushed.
  • AA
    aec
    Oct 30, 2025
    5.0
    Definitely recommend this Lens Crafters location! 100%! Casey, at the desk, is very informative, and Dr. Cramer to boot, was the best eye doctor I’ve seen yet. Nobody pushed glasses/contacts and actually recommended that we don’t purchase anything, today. This has been the first for us as we have always been told that we needed glasses and or contacts. Loved this experience, today. Thank you for your honestly and not being in it for the money!
  • KH
    Kay Hook
    Sep 13, 2025
    5.0
    So thankful for LensCrafters and Kelsey especially. After a lovely trip to Glcier NP we were headed to Yellowstone when my glass frame were horribly bent. We walked in and within 15 min were on our way again. Kelsey fixed them and checked them for me, and they didn’t charge us anything. I’m so grateful for their expertise and generosity.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.