LensCrafters

4.9
569 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2825 W Main St, Bozeman, MT
59718-3927, United States

Hours

Reviews

4.9
569 reviews
5 stars
550
4 stars
2
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, often going above and beyond to assist with repairs and selections.

Expertise

Many reviews highlighted the staff's knowledge about eyewear and eye care, with specific mentions of the thoroughness of the optometrist and the helpfulness of associates in selecting frames.

Repair Services

The business received positive feedback for providing quick and free adjustments and repairs, even for glasses not purchased at their store.

Atmosphere

Customers appreciated the welcoming and friendly atmosphere, often feeling like part of a family during their visits.

Product Selection

The store was noted for having a wide variety of frames and lenses, catering to different styles and preferences.
  • CB
    Crystal Bagwell
    Nov 8, 2025
    5.0
    Wow! Unexpectedly surprised at the top notch care I received. The front ladies were enthusiastic to help and recommend, professional yet fun! Dr. Sperry was amazing and quality exam.
  • MH
    Matthew Huer
    Nov 5, 2025
    5.0
    Everyone was great, friendly and knowledgeable. The process was smooth and seamless
  • PW
    Prat William
    Nov 4, 2025
    5.0
    Great service, stopped in for a quick repair and they helped me out in good timing.
  • DD
    Daisy
    Nov 1, 2025
    2.0
    If you’re looking for an exchange of money for your sanity, look no further than the Bozeman LensCrafters! I’ve been using this store for years, but the mismanagement has gotten too tiring. Information on prescriptions entered incorrectly, prescriptions being cut improperly, all the way to the wrong glasses being ordered. At times, 4+ weeks with no glasses. For years, the staff turn over has been high- and today was the final ounce of patience I have for the inconveniences. The people are nice, and trying their best- but this store lacks even the most basic consistency you expect with a corporate-based entity that should have some type of protocol. After looking through Customer service agreements, it’s obvious that the Bozeman LensCrafters employees don’t know their own operating procedures.
  • RW
    Rachael Weber
    Oct 25, 2025
    5.0
    I had a wonderful experience at LensCrafters! The customer service was excellent from the moment I walked in. The ladies at the front greeted me right away with a warm smile and made me feel welcome. While I waited for the doctor, they offered to help me try on different glasses and even gave me great suggestions on styles that suited my face. Everyone was so friendly and attentive throughout my visit. I really appreciated the extra effort they put into making sure I was comfortable and found the perfect pair. Highly recommend this location!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.