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About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
12 reviews
5 stars
8
4 stars0
3 stars0
2 stars
2
1 star
2
- JHJames HarrisOct 12, 20255.0Professionally done
- NKNan Foster (The Funky Koi)Sep 30, 20255.0Our tech, Michael B. Is very good!
- MKMorgan KellySep 24, 20255.0The customer service is great! They are easy to get a hold of to talk about orders or get equipment fixed.
- CNCheryl NoySep 3, 20255.0I got a power wheelchair from them and I love it I get around alot better now and also a mobility scooter from them if anybody asks me where to get a mobility scooter or a power wheelchair I'm going to recommend them to this place they are so awesome
- CCCarolApr 1, 20252.0National Seating and Mobility are great at sales, but ridiculously negligent at service,, I have a new wheelchair for about 2 and a half months,, when it broke down in tilt position with me in it stranded,, they have NO EMERGENCY SERVICE,, so no help evenings nights or weekends,, it broke down on March 7th,, evening ,, but I couldn’t reach them until the 10th because of weekend!! Three days later they came and thought they had it fixed but an hour after they left it happened again,, within a few days they brought me an ill fitted loaner and took my wheelchair,, which I am totally dependent on,, I called Yesterday, March 31, and was told the serviceman will look at it Thursday ,April 3, to “see what parts may need to be ordered”!!!! I find this totally unacceptable,, but I am at Their mercy!!!!!😤😤😡😡😡😡😡😡😡😡😡😡
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What kind of mobility solutions does National Seating & Mobility in Billings provide?
National Seating & Mobility builds custom mobility solutions designed for comfort, safety, and to work in sync with each client, supporting independence and self-reliance.
What are the regular business hours for National Seating & Mobility in Billings?
They are open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Where is National Seating & Mobility located in Billings?
They are located at 2751 Enterprise Ave, Ste 1, Billings, MT 59102, USA.
Does National Seating & Mobility in Billings offer any remote services?
Yes, they offer remote evaluations along with service and repair for mobility equipment.
Is there wheelchair accessible entrance at National Seating & Mobility in Billings?
Yes, the facility has a wheelchair accessible entrance for customer convenience.
How can customers contact National Seating & Mobility in Billings?
Customers can reach them by phone at +1 406-969-4733 or email at Billings@nsm-seating.com.
Are there any nearby therapy centers close to National Seating & Mobility where clients might also seek support?
Yes, Yellowstone Therapy Center LLC, offering occupational, physical, and speech therapy, is located nearby and can complement your mobility care needs.
What nearby businesses could be convenient for customers visiting National Seating & Mobility in Billings?
Nearby businesses like Omnicare pharmacy and Floor to Ceiling flooring store might be useful to customers before or after their visit.
Are there nearby fitness or rehabilitation facilities near National Seating & Mobility in Billings?
Yes, Rock Solid Martial Arts, a martial arts and fitness club, is close by and offers sports and fitness instruction that may interest clients.
Does National Seating & Mobility support local associations or professional groups?
Yes, they are associated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).