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LensCrafters

4.7
(388 reviews)

Business Details

111 S 24th St W, Billings, MT
59102-5600, United States
(406) 656-2006
https://local.lenscrafters.com/mt/billings/111-s-24th-st-w.html

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
111 S 24th St W, Billings, MT
59102-5600, United States

Hours

Reviews

4.7
388 reviews
5 stars
356
4 stars
6
3 stars
2
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide excellent service.

Product Quality

Customers appreciated the selection of glasses and the quality of the products offered, with several noting successful repairs and adjustments.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding prescription errors and billing issues, indicating inconsistency in service.

Knowledgeable Staff

The staff was frequently described as knowledgeable, providing helpful information about products and services.
  • MT
    michael thomas
    Feb 18, 2026
    5.0
    Excellent service
  • MS
    Matthew Salazar
    Feb 7, 2026
    5.0
    My visit to the store was lovely. Everyone was super helpful, especially Ethan who made my glasses like they were brand new! Love everything about this location! Highly recommend.
  • AS
    Adi Setiawan
    Feb 4, 2026
    5.0
    Love the customer service that Jenny provides, she is a must “to see” when at lens crafter. She does a fantastic job! Go on and schedule a biking with her.
  • KS
    KIM SCHEID
    Feb 1, 2026
    5.0
    Always the Best Service at Billings Lens Crafters.
  • CC
    Chris
    Jan 31, 2026
    1.0
    Promised to help me find the right contacts (have keratoconus) after having another eye doc give up. After a few failed pairs, they stopped contacting me and stopped trying to help find a pair that would work for me.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

LensCrafters partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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