Business Details
About
DoctorLaboratoryX Rays & ImagingEmergency Care PhysicianFamily Practice Physician
DFMC will be the model for quality family medicine in the Desoto County area. Our providers will strive to provide the most up-to-date standard of care within the scope of family medicine. DFMC will constantly and consistently strive to better yourself.
Details
- RestroomAvailable
Location
Hours
Reviews
3.0
146 reviews
5 stars
67
4 stars
5
3 stars
4
2 stars
4
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the friendliness and helpfulness of the staff, particularly the nurses and providers.
Wait Times
Numerous reviews highlighted excessive wait times, often exceeding two hours, even with scheduled appointments.
Quality of Care
While some patients reported positive experiences with thorough and attentive providers, others expressed dissatisfaction with dismissive attitudes and rushed consultations.
Front Desk Issues
Several reviews mentioned rude or unhelpful behavior from front desk staff, leading to frustration among patients.
Long-Term Patients
Many long-term patients expressed loyalty to the clinic, citing positive experiences over the years despite recent issues.
- MFMeg Farrell6 days ago1.0I had been a patient of DeSoto Family since the 90s. I stopped going in 2020 because of the terrible wait times and the provider turnover was giving me whiplash. I finally went back today because I needed to be seen more urgently and they are close. I thought maybe it's gotten better. Nope. HUGE mistake. After triage, I was placed in a room for 45 minutes. Was standing up to walk out when the provider finally came in. The place was a ghost town. Will never go back. Also reviewing this provider for her terrible manner.
- OEOlivia Evans6 days ago1.0I had an appointment at Desoto Family Medical the week of November 11th 2025.. They had one doc available for me to see.. Dr Smothers.. specifically Dr Leslie Smothers, was told she was great, very thorough etc…. That was the complete opposite of what she was with me when i saw her for my appointment, mind you, i’m there for a routine Pelvic check, all that plus i was concerned about a few things that i don’t have a lot of knowledge on, the entire time of my appointment she never looked up from her stupid laptop once to look me in my eyes and talk to me or even just give me a ounce of “hey i care about whatever it is you are here for” .. when women go to the doctors for these things we are already anxious as it is… Dr Leslie Smothers did not make me feel welcomed, relaxed, or that she even cared, nothing! if anything she made it worse for me! She talked to me in such a tone about things that i literally felt stupid for asking the questions i was asking, her responses were not professional at all!!! oh! and walking out of the room and shutting the door in the middle of (me) a PATIENT TALKING!! I will NEVER choose Leslie Smothers to see at desoto family medical again, she was chosen for me the first time and i wish she wouldn’t have been, my experience at desoto family medical with Smothers was very unprofessional and she made me very uncomfortable, her nurse along side her didn’t help as well!! i can’t remember her name but promise i will find out her name. CHOOSE WISELY PEOPLE! don’t like the job you do, get out of the field. plenty of other nice people who genuinely enjoy what they do waiting for your spot and i hope they take it. DO BETTER!!!! or you’ll be seeing my name that’s all for now - Olivia E 😊
- LSLT SteakNov 7, 20255.0Irene Wilson is my provider there. She is very easy to talk to and she explains everything to you.
- SSSM77Oct 22, 20255.0Super friendly staff, greeted and helped quickly by the front desk workers. Nurse helped answer a lot of my questions, and Doctor Tillotson was very helpful and got me all the information i needed.
- SLSheila LoveOct 20, 20255.0I have been coming to this clinic since 2022. I have seen several of the providers. The providers are very patient and thorough. The level of care at this clinic is top notch. I have never had a provider check my thyroid and my Vitamin D levels until I came to this clinic. They ask questions and treat the WHOLE patient and not just what you are coming in for that particular day. Before coming here I was driving 2 hours to another clinic. I'm glad I found DFMC.
Frequently Asked Questions About Desoto Family Medical Center
What services does Desoto Family Medical Center provide?
Desoto Family Medical Center offers quality family medicine, laboratory services, X-rays and imaging, emergency care, and general family practice.
Where is Desoto Family Medical Center located?
It is located at 75 Physician's Lane, Southaven, MS 38671, United States.
What are the operating hours of Desoto Family Medical Center?
The center is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Desoto Family Medical Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Desoto Family Medical Center?
You can call them at +1 662-393-7722 or email administrator@desotofamilymedical.com.
What areas does Desoto Family Medical Center serve?
The center serves the areas of Southaven, Horn Lake, and Lynchburg in Mississippi.
Are there any pharmacies near Desoto Family Medical Center?
Yes, Phipps Pharmacy and Encompass Health - Hospice pharmacy are nearby for convenient medication needs.
Can I find dining options near Desoto Family Medical Center?
Yes, nearby dining options include Newk's Express Cafe and Olive Garden Italian Restaurant, great for a meal before or after your visit.
Are there any hotels close to Desoto Family Medical Center for out-of-town visitors?
Yes, Avid and avid Hotel Memphis - Southaven are nearby accommodations for visitors needing a place to stay.
What nearby services can help with transportation or auto needs around Desoto Family Medical Center?
Nearby automotive services include Landers Ford South, Firestone Complete Auto Care, Jimmy Gray Chevrolet, and Country Ford Inc.