LensCrafters

4.7
190 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1000 Highland Colony Parkway, Ridgeland, MS
39157, United States

Hours

Reviews

4.7
190 reviews
5 stars
172
4 stars
2
3 stars
0
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees for their exceptional service.

Product Selection

Customers appreciate the wide variety of glasses available, often noting the large selection and the assistance provided in choosing frames.

Store Experience

Many reviews mention a pleasant and welcoming atmosphere in the store, with clean and organized displays contributing to a positive shopping experience.

Service Issues

Some customers reported issues with service, including long wait times and problems with prescriptions, indicating inconsistency in service quality.

Emergency Assistance

Several reviews highlight the staff's willingness to assist with urgent needs, such as quick repairs and accommodating last-minute requests.
  • PP
    Parker
    Nov 6, 2025
    5.0
    I just got two pairs of glasses from LensCrafters, and I had a great experience! The store is great, and the manager, April, along with Slaysha, was incredibly warm and friendly. They really helped me find the perfect pairs that fit my style and needs. The whole process was simple and enjoyable. If you're looking for new glasses, I highly recommend checking them out!
  • LW
    Louise Wicker
    Oct 23, 2025
    5.0
    I was very well pleased with the ladies today. Very informative and helpful
  • TG
    Tayler Gladney
    Oct 5, 2025
    5.0
    Dwana was so helpful and gave me the best service. She made my experience at LensCrafters the best compared to any others I’ve interacted with. Definitely will be returning it!
  • JR
    Jimmy Reginal
    Sep 28, 2025
    5.0
    My first visit to LensCrafters at the Renaissance location was outstanding. I was greeted right away, and Dwana introduced me to Denise, who was energetic, friendly, and ready to help. I was excited by the large selection of glasses, and Denise quickly entered my insurance info and clearly explained what was covered. She listened closely to what I wanted and helped me try several great options. When I couldn’t decide, Dwana stepped in and helped me choose the perfect pair. Both Denise and Dwana made the process smooth and enjoyable. I even ended up purchasing a pair of sunglasses which is not what I came to the store to purchase. Lol. I’m so glad I was referred to this location, amazing selection and top-notch customer service! Thank you both.
  • KB
    Ken Bruce
    Sep 21, 2025
    5.0
    The staff is friendly, understanding and helpful.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.