LensCrafters

4.7
195 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1000 Highland Colony Parkway, Ridgeland, MS
39157, United States

Hours

Reviews

4.7
195 reviews
5 stars
177
4 stars
2
3 stars
0
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, providing excellent customer service throughout the purchasing process.

Knowledgeable Staff

Customers frequently noted the staff's knowledge about products and insurance options, enhancing their overall experience.

Positive Atmosphere

The store is praised for its welcoming and friendly atmosphere, making customers feel comfortable during their visits.

Mixed Experiences

While many reviews are positive, there are some complaints regarding service issues and prescription errors that affected customer satisfaction.
  • SM
    Shelley March
    3 days ago
    5.0
    Everyone was so nice and helpful. I highly recommend the Renaissance location. The best part was that my glasses came in 4 days early.
  • AP
    austin pressey
    Jan 5, 2026
    5.0
    Slaysha really knows her stuff, and helped both my wife and I find the perfect pairs of glasses. She made the whole experience enjoyable. 10/10 would reccomend her every time from now on.
  • AK
    Angela Kennedy
    Dec 22, 2025
    5.0
    I walked in after getting my exam next door at Rogers' Eye Care (they're great, too!). Anna is the sweetest lady. I told her what I'd seen online and was interested in, and within 2 minutes of walking in the door, she picked the VERY frames I had researched and wanted. Every single lady there was friendly, knowledgeable, and helpful. There is a reason I return to Lenscrafters, no matter what state I live in.
  • SS
    Sara Sahler
    Dec 4, 2025
    5.0
    Great experience! They staff was very helpful.
  • RM
    Ronda Miller
    Nov 29, 2025
    5.0
    I visited the store on one of the busiest days of the year. Amelia and I think Alicia.. I think that is her name… whoever worked with Amelia… the 2 were so professional. They each took their time with me. They treated me as if we were related. So kind and patient. These 2 ladies went out of the way to help me with my purchase. I was having a problem on my end and they were so kind to help me with my purchase near closing time. They were beyond professional. I was really amazed. I am a senior citizen and they made me feel welcomed in the store and they just took their time with me and that meant more to me than anything. And I can’t thank these 2 Beautiful Ladies enough. Lens Crafters…. Consider yourself lucky that you have great employees like these two ladies. Amelia and I think Alicia. They worked the day after Thanksgiving between 5:30 and closing.♥️

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.