Kroger Pharmacy in Richland, MS is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
they may be busy sometimes but they always go above and beyond to help me and have my medications correct and even when I had to go out of state they made sure they gave me no issues after I has spoken with my physician about it. always very friendly and very hard workers..... being overwhelmed and short on staff doesn't equal bad service. I love them there
.. plus they always text or call when your medicine is ready as well...5 out of 5. customers should really be more understanding and patient... thanks Kroger
KC
Kala Carter
Dec 6, 2022
1.0
If i could give 0 stars, i would. I've been having problems with them for years. Either not having my medicines or the wait time is horrible but my latest visit will be my last. My son had a prescription sent over around lunch. We had another appointment so i decided to pick it up and do my grocery shopping at the same time. I walk up to the counter to pick up the prescription and was told it would be another 30 minutes, this was 4 hours AFTER the prescription had been sent. So i tell her I will finish shopping, check out and come back through the drive through. I had icecream and popsicles since my son has strep throat and was on a time crunch so they wouldn't melt. I drove through the window and was told it would be an additional 20 minute but i had to come back in because it was a liquid. I waited another 20 with my frozen goods melting just to get back to the counter and be told they didn't even have my son's medication because it was on backorder. I call this morning to have his scripts sent to another pharmacy and guess what... they had the "backordered" medication in stock and informed me that there was NOT a backorder on that medication. Like i said, I've been having issues but kept using Kroger Pharmacy for convenience but they aren't very convenient when wait times are over ridiculous and they lie to your face. Horrible horrible service!!!