Kroger Pharmacy

Reviews

• JW

  Jacob Washburn

  Jun 26, 2025
  5.0
  Just started using them everything went good going to continue to use them would recommend everybody
• CD

  Charles Dobbs

  Dec 29, 2024
  5.0
  They are real nice an get my meds as soon as they can. They stay real busy
• DS

  Debra Sims

  Jan 30, 2022
  5.0
  Always consistent and courteous service!
• BM

  Bonnie Moore

  Jun 29, 2021
  2.0
  1st encounter- I just moved All of my rxs to Kroger pharmacy in Laurel, MS. I called on a Wednesday and asked for the pharmacy to transfer my rxs from CVS. The young white woman said it might be a week before they would be able to get my rxs transferred. She insinuated that she didn't really want to do it. She told me it would be better if the dr. transferred my rxs. What? The rxs are already at a different place. I told her that the dr. would not be calling in my rxs again. I told her that I wanted the Good rx price. My dr. told me that Kroger had the best good rx prices and I looked at all of my rx and yes they have the least expensive medicine. The employee snapped back that they couldn't guarantee those prices. Yes, they have to-Kroger Pharmacy has a contract with Good rx where they are bound by the contract to honor the good rx prices. Plain rude and doesn't seem to like her job working at the pharmacy. 2nd encounter-I went to the outside window to pick up a rx. I had never used the window before. An African American woman came to the window and I didn't know you had to push the yellow button to talk. She said I can't hear you you have to push the yellow button. One of the female employees made a smart remark, saying you know you're supposed to read lips. The employee at the window smiled and held back laughing. Rude employees, especially the white ones. 3rd encounter-once again, I called the pharmacy to get my last rx transferred from Walmart to KP. It was the same white woman I talked to in the first rude encounter. The moment I said I need a rx transferred she started saying it may be a couple of days before they can get it moved. Tired of the Laurel pharmacy employees being rude to me. My business helps them keep a job. How would they feel if their mother's or any family members were treated that way? At the end of our conversation I said thank you and she just hung up in my face. She does not value her job. Whoever is over the pharmacy needs to have a serious conversation with all of the employees. If they don't change their rude behavior I'm going to contact upper management and file a complaint.

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