Kroger Pharmacy

Reviews

• LH

  Larry Herrington

  Mar 12, 2026
  4.0
  Service is very slow
• PV

  Pam Varner

  Dec 6, 2025
  1.0
  The drive through has become a total waste of time. I have waited 25 minutes in the 3rd car from the window. The staff apparently let people wait at the window while they fill the prescriptions. It’s not good.
• PL

  Phil Lee

  Oct 19, 2025
  1.0
  You go to an urgent care facility and get prescriptions sent to this pharmacy. They do not begin to process the prescription unless you show up to pick it up. Week before last my wife waited for 3 hours to get her “urgent” prescription. I gave them a one because it won’t accept minus numbers. My wife is there now waiting for any service, gave up on decent service
• LB

  LaTia Bankhead

  May 9, 2025
  1.0
  Very very Slow. I Called in a RX at 8am, went to go pick it up at 6pm, waited in line for 30 mins and the medication was still not ready. I was even asked to go back to the end of the, which I declined. I will be moving to another pharmacy.
• BM

  Brenda Munger

  Mar 7, 2025
  1.0
  I understand that the Kroger pharmacy handles a large number of customers. However, my husband’s and my prescriptions are frequently not filled in a timely manner, often taking days. We receive notifications stating that they are ready, only to arrive and be informed that they are not ready, it’ll take several hours to fill & to come back tomorrow. Today, I had eye drops sent electronically at 11:30am and received a confirmation text from Kroger stating that they had received the prescription. Feeling unwell, I went home and took a four-hour nap, only to find that my prescription was still not ready when I woke up. I got dressed and headed to the store, now at 6 PM. All they needed to do was put a box of drops in a bag and check me out. However, the red-haired lady behind the counter informed me that my prescription was not ready. When I mentioned that I had been waiting since 11:30, she laughed and said she had people waiting all day, treating it like a joke, which was incredibly insulting. Mishandling people's medications is serious! It's not something to laugh about. People are unwell and don’t want to hear that their prescription will take all day or several days to fill. I have an eye infection, shouldn’t be driving in the dark, and I’m not feeling good. After two trips, I finally got my eye drops. I'm done with Kroger and will be switching all my prescriptions to Polks. And guess what? They deliver in the Brandon area!

Frequently Asked Questions About Kroger Pharmacy