Dr. Mario Roybal

4.9
418 reviews

About

Dentist

Location

Dr. Mario Roybal
1867 Popps Ferry Rd, Biloxi, MS
39532, United States

Hours

Reviews

4.9
418 reviews
5 stars
408
4 stars
5
3 stars
0
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Patient Care

Dr. Nguyen and Dr. Roybal are praised for their attentive, caring, and professional approach to patient care.

Staff Friendliness

The staff is consistently described as friendly, welcoming, and efficient, contributing to a positive atmosphere.

Professionalism

Many reviews highlight the professionalism of both the dentists and the staff, with timely appointments and thorough examinations.

Mixed Experiences

While most feedback is positive, there are some negative experiences, particularly regarding a specific incident with Dr. Nguyen's treatment.

Clean Environment

The office is noted for its cleanliness and calming atmosphere, enhancing the overall patient experience.
  • HH
    hung
    Oct 20, 2025
    5.0
    dr nguyen and dr roybal are truly the best out there!!!!!!
  • KP
    Kevin Phan
    Oct 20, 2025
    5.0
    i’ve been a patient here for a while and every visit has been a great experience. the whole team is friendly and professional! DR NGUYEN and DR ROYBAL will take the time to explain everything clearly and genuinely cares about your dental health! i know i am in good hands every time i come in!!
  • AN
    Anna Norris-Jones
    Oct 10, 2025
    5.0
    I had a wonderful visit with Dr. Nguyen. She listened to the issues I was having and was able to get me back in quickly for treatment. I’m so thankful the pain is gone!
  • JB
    James B
    Oct 2, 2025
    5.0
    Dr. Nguyen is by far the best dentist I’ve ever had. She's professional, gentle, and genuinely caring. From the moment you walk into the office, you're welcomed by a friendly team and a calming atmosphere that would put anyone at ease. Dr. Nguyen takes the time to explain everything clearly, listens to your concerns, and ensures you're comfortable throughout the whole appointment. Whether it's a cleaning or a bonding, her attention to detail and dedication to patient care is awesome. Lucky to have Dr. Nguyen taking care of my teeth!!!
  • JF
    Jen Falar
    Sep 15, 2025
    1.0
    Went in to have two smaller chips in my front tooth bonded and went back a few days later as one tooth was bigger than the other as well as a large chunk of bonding that wasn’t blended. Well, as dentist Miss Nguyen was doing the bonding she did not separate my two front teeth!!! She then proceeded to use a tool to separate them which caused a chunk of my front tootg to come out creating a hole in my front tooth. She quickly got up and just walked out. Now I have a gap I never had, the sensitivity was so bad I was having issues sleeping. They tried to back pedal and say it was plaque- I’ve had several molds and photos of my teeth and a few weeks prior X-rays from another dentist and there was no such hole or plaque that she claimed she removed. I didn’t tell her once to grind in between my two front teeth. She has completely changed the way I look. My confidence is gone and I have horrible sensitivity now. They did not once take one updated photo of what they did- they quickly got me out of the office. When I called later that day, Joanne the office manager gave me a quote of over 2k for two caps to fix the damage they had done!!!!! What a set up!!! joanne being extremely rude and saying well we can take off what you already paid for the bonding or we can just refund you. I asked for a refund cause at this point I do not trust this office. I’ll be getting all my documents and photos and taking them to court for the cost to FIX what Dr NGUYEN did to my teeth and the constant pain and depression this has caused. Please do not fall for other reviews. This is my most recent experience 09/2025- see you in court! I had given them opportunity for them to correct it and they wanted more money for their mistake. Shame on your office and staff for ripping people off. *** you will see several of these “positive” reviews are from the staffs family members

Frequently Asked Questions About Dr. Mario Roybal

What are the regular office hours for Dr. Mario Roybal?

Dr. Mario Roybal is open Monday through Thursday from 8:00 AM to 5:00 PM, and on Friday from 8:00 AM to 12:00 PM by appointment only. The office is closed on Saturdays and Sundays.

Where is Dr. Mario Roybal located?

The office is located at 1867 Popps Ferry Rd, Biloxi, MS 39532, United States.