SSM Health Orthopedics - Wentzville

Reviews

• RG

  Rod Guff

  Nov 6, 2023
  1.0
  My wife called to make an appointment. After about 10 minutes she was able to speak with a receptionist. Very poor connection on the phone. My wife asked if they could call her right back ( to try and avoid the long phone wait time ). The receptionist said, "sure". After verifying my wife's phone number, she assured my wife she would call her right back. My wife waited five minutes ... no call back. By this time, I logged onto this website and saw the extremely poor reviews for this office. Like another reviewer, my wife feels like she dodged a bullet. SSM, you may want to look into this poorly run office.
• TD

  Thomas Day

  Oct 31, 2023
  2.0
  Certainly wasn’t my best experience- didn’t wait that long but I drove, out of my way, 45 minutes and 45 minutes back. And took off work. I was thinking it was gonna be nice and professional because my God, a 45 minute drive there and back, it must be great for my primary care physician to recommend this to me! But no I drove all that way just for the doctor to see me for 5 minutes and act like I’m getting in the way of his schedule. While he’s obviously rushed, I didn’t feel like I got the best treatment. He might as well have rushed me out of the patient room without me knowing if my problem would actually get better.
• AG

  Alicia “Alicia” Googles

  Oct 27, 2023
  5.0
  They have been great! Never leave you waiting in waiting room. My doctor is very good at communicating. She explains things clearly making sure I understand all of my options. All the staff are very nice.
• SH

  Steven Haddix

  Aug 31, 2023
  1.0
  Stay away from this place if you have anything complex in Nature. The surgeons have zero compassion for people, and absolutely will not help you unless it’s a simple, straightforward problem. I have seen animals treated with better respect than they treat human beings. I would highly recommend avoiding this place at all cost! I am in utter disbelief that doctors can pick and choose what patients they see, depending on the complexity of their case. It is appalling, and frankly should not be allowed.
• JS

  Jennifer J. Smith

  May 31, 2019
  5.0
  Great service and care from Jeff Wallace and Dr. Helfrey!