Business Details
About
Home Health Care ServiceSenior Citizen Center
Home Instead® has built a reputation for providing quality home care for seniors. We provide companionship, meal preparation, transportation, medication reminders, dressing, bathing and hospice support. We’ve recently joined forces with Honor to expand the world’s capacity to care. The Honor Care Platform combines local care, 24/7 support, and easy-to-use technology to provide consistent care to the highest standards. We meet with you in person for care consultations, re-assessments, check-ins and more. Our highly trained caregivers (we call ours Care Professionals) are matched to your specific needs. And the Honor Family App keeps family members in the loop with daily Care Notes. Call today 314-862-4663 for a free assessment.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.7
31 reviews
5 stars
25
4 stars
4
3 stars
1
2 stars0
1 star
1
- CDCarol DiggsDec 19, 20255.0We found the caregivers to be kind and skilled and dependable. The office was efficient and responsive. Our experience was positive.
- RHrena helmsDec 10, 20255.0Appointments were easy to schedule. Caregivers were kind and helpful. Courteous office staff. Very good in home healthcare organization. We would highly recommend Home Instead.
- DPDana PrinceAug 1, 20251.0This place is a JOKE. VERY Unprofessional and passive aggressive I am not sure if the owner and the people she employs are in entanglements. They make you feel uncomfortable and it came off as very dismissive with me being a person of color. Amy is the type of person that smiles in your face but is putting on a facade I think she secretly dislikes anyone that is willing to challenge her right along with the rest of her clique.
- DRDebbie RomanoDec 20, 20245.0The entire team at Home Instead were terrific. We had the service for only a week before my dad passed. Each caretaker were caring, sensitive, warm and extremely good at helping my dad. They showed up on time each shift. He really liked all of the ladies, as did our family. We highly recommend this team.
- DWDeyona WintonSep 11, 20235.0Home Instead and Ms. Annie have been such a blessing to me and my family. From the initial call, to the interview, to the matching of our care giver, you can tell that everyone cares. Ms. Annie does so well with my grandfather and he looks forward to the days she comes to visit. I’m thankful to have found this company and if you are looking for a company that treats your loved one as one of their own, this is the company for you!! Can’t thank Home Instead enough!
Frequently Asked Questions About Home Instead - St. Louis
What areas do you service?
Our office is in Brentwood and we proudly service the entire St. Louis county area, including St. Louis city.
Does insurance or medicare cover service?
Our service is currently covered by Long-Term Care (LTC) insurance policies. Medicare and Medicaid do not cover our services at this time.
How soon can I get service?
We understand you need quick service. We'll do our best to start within 24-48 hours, but factors like service length, location, and day of the week can influence scheduling, particularly on weekends and holidays.
What kind of screenings do you do for your caregivers?
For your peace of mind our Care Professionals undergo extensive screenings to ensure the highest standards of safety and reliability. We conduct comprehensive background checks at both state and federal levels. Additionally, all CarePros are required to carry their own auto insurance and demonstrate safe driving capabilities. Before beginning any shifts, each CarePro completes an 11-hour orientation covering our policies and client care expectations. Within the first 90 days of employment, they also receive specialized training in dementia and Alzheimer’s care. All of our Care Professionals are bonded and insured through us
Do you provide 24/7 care or only certain hours of the day?
We offer care in flexible blocks of hours tailored to your needs, up to 24/7 support, ensuring your loved one receives consistent and personalized care.
Can care hours be adjusted if needs change?
Yes, absolutely. Simply contact our office, and we’ll work with you to adjust the schedule to best fit your changing needs.
What areas does Home Instead - St. Louis service?
Home Instead - St. Louis services the entire St. Louis county area, including St. Louis city.
Does insurance or Medicare cover Home Instead services?
Services are covered by Long-Term Care (LTC) insurance policies, but Medicare and Medicaid do not cover them at this time.
How soon can service start with Home Instead - St. Louis?
They aim to start service within 24-48 hours, but scheduling can be influenced by factors like service length, location, and weekends or holidays.
What screenings are conducted for caregivers at Home Instead?
Care Professionals undergo comprehensive state and federal background checks, have auto insurance and safe driving capabilities, complete an 11-hour orientation, and receive specialized dementia and Alzheimer’s training within 90 days. All are bonded and insured.
Does Home Instead offer 24/7 care?
Yes, care is provided in flexible blocks tailored to your needs, including up to 24/7 support, with schedule adjustments allowed as needs change.
What payment options does Home Instead - St. Louis accept?
They accept payments by check, Discover, Mastercard, and Visa.
What are the operating hours for Home Instead - St. Louis?
Home Instead - St. Louis is open 24 hours a day, seven days a week.
How can customers benefit from nearby places like St. Louis School of Massage when visiting Home Instead?
Customers can visit the St. Louis School of Massage nearby for therapeutic massage services to complement their well-being before or after consultations or care sessions with Home Instead.
Are there professional services near Home Instead that clients might find useful?
Yes, places like Lutfiyya Law Firm and Frontier Property Management are nearby for legal and real estate needs, which clients or family members might find helpful alongside care services.
How might nearby medical and wellness centers complement the services provided by Home Instead?
Nearby medical spas like Celsius Med Spa STL and health professionals like Jessica K. Dowling LPC offer wellness and mental health services that can complement the in-home care provided by Home Instead.