Business Details
About
OptometryEye Care Center
Doctors of Optometry - West County Center is the local eye doctor to see for all of your eye care needs in St. Louis, MO. As your local St. Louis optometrist, Doctors of Optometry - West County Center can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 102A W County Center St. Louis, MO 63131 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Location
Doctors of Optometry - West County Center
102A W County Center, St. Louis, MO
63131, United States
Hours
Reviews
4.9
216 reviews
5 stars
208
4 stars3
3 stars3
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional throughout their visits.
Thorough Examinations
Many reviews highlighted the thoroughness of the eye exams and the detailed explanations provided by the optometrists.
Staff Knowledge
The staff, particularly Dr. Prewitt, received commendations for their knowledge and ability to address customer questions effectively.
Positive Experiences
Overall, customers reported positive experiences, with many expressing a desire to return for future services.
Efficiency
Several reviews noted the efficiency of the service, with quick appointments and minimal wait times.
- RKRafael KingNov 16, 20255.0They are just fantastic 👏 keep up the good work everybody that work there you're 👏 👍 great
- TCTerrena C-JNov 9, 20251.01 star — extremely poor experience I held off leaving a review to allow opportunity for establishment to rectify concerns but with each encounter the experiences became more and more disappointing. Initially, I had the first scheduled appointment of the day for eye exam but experienced long wait times and watched three other customers be seen before me. There was a complete lack of transparency throughout my visits. Multiple staff members gave me false information: two provided incorrect pricing details and two others misled me about product availability. I was overcharged and services/items were added to my bill without my consent. When I asked for a breakdown of charges, no one could explain them — I was simply told “our receipts are wacky.” It took a very long time for my eyeglasses to arrive and nearly two months for the trial lenses. After roughly five visits to the store I still don’t have what I came in for. Staff appeared more interested in selling and upselling than in providing customer service or resolving issues. I will not return and I will be filing a complaint with the BBB seeking a refund for services and insurance payments for items I never received. Not recommended.
- VBVadim BaramOct 25, 20255.0Dr Darci absolutely amazing. All staff members did great job. Thank a lot!
- EMEugene MorgenthalerOct 22, 20255.0All went according to plan. Everyone was very professional and explained all steps very well. I have been a customer for over 30 years.
- MRMike RichOct 19, 20255.0Very thorough and answered all my questions.
Frequently Asked Questions About Doctors of Optometry - West County Center
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at Doctors of Optometry - West County Center?
An annual eye exam detects vision changes and can identify eye health and general health issues like diabetes and high blood pressure early, leading to timely treatment.
What does an eye exam at this clinic involve?
The exam includes a series of simple, comprehensive tests to assess your vision and eye health, after which the optometrist discusses results and recommends the right prescription.
Is a contact lens exam offered here and is it different from a regular eye exam?
Yes, a contact lens exam includes detailed eye measurements on top of a regular eye exam to ensure your eyes are healthy enough for contacts; an additional fee applies.
What are the office hours for Doctors of Optometry - West County Center?
Open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
How can I schedule an eye exam appointment?
You can schedule your appointment online via the provided reservation URL or call the clinic at +1 314-966-6583.
What are the accepted payment options at this eye care center?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Doctors of Optometry - West County Center located?
At 102A W County Center, St. Louis, MO 63131, inside West County Center mall.
Are there other eye care providers near Doctors of Optometry - West County Center?
Yes, LensCrafters is also nearby, offering additional eye care and eyewear services within West County Center.
What nearby shopping options are available when visiting this eye care center?
Visitors can shop at stores like Camille La Vie boutique, Maurices clothing store, Forever 21, and Macy's Backstage all located nearby in West County Center.
What dining options are near Doctors of Optometry - West County Center?
Nearby dining options include California Pizza Kitchen and Great American Cookies located within West County Center for a meal or snack before or after your appointment.