Emergency Room at SSM Health St. Mary's Hospital - St. Louis

Reviews

• ZH

  Zelda Hood

  Apr 4, 2026
  1.0
  I was called to the back for different reasons and I never saw a dr. I came in with pain and I left in pain. Urgent care sent me there because they felt like my problem was serious, but The hospital didn't feel this way
• NN

  Nana Ramsey (Norea101)

  Apr 3, 2026
  1.0
  I went to the Emergency Department to be seen for severe pain in my left side. This was on my doctor’s orders. I was never examined, no room, never saw a doctor, was given no tests, and wasn’t listened to when I told them that it wasn’t sciatica, this was different. They still administered medication for sciatic pain, which didn’t help much. I went in at an 8 in pain and left at a 7. I was blown off when I told them the last time I came in for severe pain, I was admitted for observation. I was also told PT, which is great, but when I explained at the discharge that my insurance doesn’t cover it and I don’t have money for that, I was given an eye roll. This experience left me hurting at home when I came in for help. I feel I was neglected and received no care.
• AW

  Alcurtis Williams

  Apr 2, 2026
  5.0
  All of the medical staff there are very concerned with your care and needs they are friendly and good at there jobs I felt better once they were done and even the lady that got my Insurance information was very nice and very helpful also I forgot to tell her that she was beautiful 🤣
• AL

  Audrey Liddell

  Mar 29, 2026
  4.0
  The service was soo much better, then what I was use too in the past. I was seen immediately, staff we're all pleasant to everyone, and attentive to the patients needs. The wait time was still long, but it seem like they were short staffed, 😕 but other then that the service has transformed into changes I can live with.. 😉 🤔
• CS

  Cynthia E Smith

  Mar 28, 2026
  5.0
  I had a great patient caring experience at SSM Health St. Mary's today. The visit seemed long, but part of the careful thorough comprehensive assessment of my care. Each department rendered excellent professional TLC. Thank you. Keep up the good work. God bless you all. Feeling much better.