Brand Certified
Quest Diagnostics - Closed
2.2(14 reviews)
Certified by Quest Diagnostics - Closed • Apr 05, 2026
Business Details
3231 S National, Springfield, MO
65807, United States
Certified by Quest Diagnostics - Closed • Apr 05, 2026
(417) 689-5714
Certified by Quest Diagnostics - Closed • Apr 05, 2026
https://www.questdiagnostics.com/locations/detail.html/PAT/65807/75/1
Certified by Quest Diagnostics - Closed • Apr 05, 2026
About
Certified by Quest Diagnostics - Closed • Apr 05, 2026
Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics - Closed • Apr 05, 2026
Hours
Certified by Quest Diagnostics - Closed • Apr 05, 2026
MondayClosed
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Reviews
2.2
14 reviews
5 stars
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1 star
9
- OOoldfashionfillyFeb 9, 20235.0I had a very positive experience it was my first time in years. The check in was very easy and efficient. I am a hard stick and sometimes I faint. The phybotolist was extremely kind she took her time and got me on the first poke!
- CPConnie PughSep 26, 20221.0I am a cancer patient once again this location lost part of my labs some were for my regular doctor and the one's I need for my cancer treatment were lost this company is going to kill someone if they don't fix this issue
- JHJamon HendersonFeb 21, 20221.0They never answer their phones. They always forget to fax the results to the doctors or the pharmacy. I can't count the amount of times I have gone in and got sat down then told They don't have a order for the labs... appears to be 0 effort and 0 want to do the jobs or tasks that are given. I'm currently looking for alternatives to this lab.
- CRCarolyn RodenDec 27, 20211.0Giving a 1 rating is way too high. This lab is a disaster! Mercy you made a horrible judgment error when letting your lab services go to this bunch. You cannot call and get through to any lab personnel or any other human being to verify that your lab orders are on file before you go, you wait for 1-1/2 hours during a pandemic to finally get your labs done, and the personnel act like they wish you were not there. Don’t go to this lab! RUN the other way! I am considering switching to another hospital system just based on this.
- ALAna LovinSep 10, 20211.0Terrible experience. Been there for my babies routine blood work and both times I’ve been there with my baby they poke her multiple times just to end up with a poke and squeeze of her foot. This last time I told the tech that I saw 3 different tech before I got one that knew how to poke once and get it. She didn’t even listen to what I had to say, she just poke and did not get it. Then needed up doing a sloppy job and squeezing my little babies foot. I just want one person that can get it right the first time or to not even attempt to do it.
Frequently Asked Questions About Quest Diagnostics - Closed
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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