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Business Details
About
Eye Care CenterContact Lenses SupplierOptometrySunglasses Store
At Heffington's our mission is to provide the ultimate experience in quality eye care at affordable prices while providing same day service that exceeds our patients expectations. Founded in 1975 by Bob Heffington, Heffington's is a family-owned optical manufacturing facility with multiple optical clinics. For three generations we have been making them right, right the first time.
We are one of the largest optical retailers in Southwest Missouri serving in locations in the US and Worldwide. We are known as The Eyeglass Factory because we make them right here in Springfield, right the first time, right to the Doctors prescription.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.