Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Springfield provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
3.9
175 reviews
5 stars
113
4 stars
13
3 stars
4
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.
Staff Competence
Several reviews highlighted the thoroughness and friendliness of the doctors, but there were complaints about staff miscommunication and inadequate responses to customer concerns.
Product Quality
Customers expressed dissatisfaction with the quality of glasses and lenses, citing issues with prescriptions and product durability.
Appointment Management
There were multiple complaints regarding appointment scheduling errors and delays in receiving glasses or contacts.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences, particularly with specific staff members who provided excellent service.
- DMDaniel M2 days ago1.0Felt very let down by this locations billing practices. Chose not to use them and went to another provider for SIGNIFICANTLY lower pricing. Gonna reach out to my vision insurance to see about this too(pun intended).
- SHSanteara HicksDec 25, 20251.0Not a fan of this company. They automatically assume things about you. What you can and cannot afford. Especially when it comes to kids' eyes , they are not for it. They're just down to the old mighty dollar. And some of the staff members need to retire.
- SMShannon MagersDec 2, 20254.0Service was great! Stephanie was very helpful with picking out the glasses and buying them! Thank you Pearle Vision and Stephanie!
- JKJ KeltnerDec 2, 20255.0I had been to another place before coming here in which I waited approx 40 minutes with only 1 person acknowledging me once but never assisted me. I came to Pearle Vision and Stephanie helped me from the time I walked through the door. She assisted me and humored me in making up my mind on what I wanted. She then went through the whole process again regarding specials and getting me the bedt deal at the moment. I very much appreciated her patience and assistance with me on my visit.
- BGBrody GardnerNov 14, 20251.0They didnt come get me for my telehealth appointment until 30 minutes after my appointment time, then just to tell me I cant do telehealth because of my prisms (which was not disclosed when booking on the website or when they called me to confirm yesterday). I wasted my whole lunch hour sitting to then be told I cant be seen. Ive only stayed with yall because of the staff and not even that is worth it anymore. Your glasses are cheap, your office is unorganized and I won't be back.
Frequently Asked Questions About Pearle Vision
Where is Pearle Vision Springfield located?
Pearle Vision Springfield is located at 1518 E. Battlefield Rd., Springfield, MO 65804, USA.
What are the operating hours of Pearle Vision Springfield?
Pearle Vision Springfield is open Monday to Friday from 8:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 6:00 PM. It is closed on Sundays.
What brands of eyewear are available at Pearle Vision Springfield?
Pearle Vision Springfield offers a variety of designer frame brands including Burberry, Coach, DKNY, Dolce & Gabbana, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more.
What services does Pearle Vision Springfield provide?
They provide eye examinations, including Optomap Retinal Exams, prescription eyewear, and digital retinal photos (varies by location).
Which payment options are accepted at Pearle Vision Springfield?
They accept payment via cash, check, Discover, Mastercard, and Visa.
Does Pearle Vision Springfield accept vision insurance plans?
Yes, they work with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare. Many locations are EyeMed PLUS Providers; it's best to check directly for accepted plans.
How can I schedule an eye exam at Pearle Vision Springfield?
You can schedule an eye exam online at https://www.pearlevision.com/pv-us/schedule-eye-exam/select-date-time?storeNumber=21054449
Are there other optometrists or eyewear stores near Pearle Vision Springfield?
Yes, nearby eyewear and optometrist options include Dr. Eric Gericke, Optometrist and Associates, and Eyeglass World.
What dining options are near Pearle Vision Springfield if I want to grab a meal after my appointment?
You can visit nearby restaurants such as Big Whiskey's American Bar and Grill, McSalty's Pizza Cafe, Fizz Sips-n-Sweets food truck, or Hardee's fast-food restaurant.
What other personal care or beauty services are available near Pearle Vision Springfield?
Near Pearle Vision, you'll find Michelle Nails Salon, Soulfire Hair Co and Esthetics, Regency Beauty Institute, and Soulfire Barber Lounge for beauty and grooming services.