Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
493 reviews
5 stars
450
4 stars
13
3 stars2
2 stars7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, providing excellent service throughout their experience.
Expertise
Many reviews highlighted the staff's professionalism and expertise in helping customers select frames and lenses, ensuring a comfortable and informed experience.
Product Quality
Overall, customers expressed satisfaction with the quality of eyewear and the thoroughness of eye exams, although there were a few complaints about specific issues with glasses.
Atmosphere
The store was noted for its welcoming and modern atmosphere, contributing to a positive shopping experience.
Follow-Up Issues
Some customers reported dissatisfaction with follow-up service, particularly regarding communication and resolution of issues after purchase.
- JWJeff WintersNov 12, 20255.0Lori was very helpful and got me into frames I was happy with quickly and adjusted some old ones for me. Always happy with the help and service I get here.
- BJBlake JohnsonNov 8, 20255.0I went in for an exam and ordered a new pair of glasses and had a great experience. The staff there was very friendly and helpful. Makita was especially amazing and patient as I looked through to find what glasses I wanted. She wasn’t pushy at all and even stayed past her usual clocking out to help with issues processing the payment. I highly recommend shopping for glasses there!
- AHAnthony HerbertNov 6, 20255.0They had a good selection of Oakley eye glasses. They were very helpful and the service was good !
- JSJohn StoverNov 4, 20255.0Excellent experience. The doctor and assistant were very professional, knowledgeable and friendly. The frames associate was friendly and went above and beyond to ensure that I chose the best frames for my head.
- LMLarry MendenhallNov 3, 20255.0My wife and I recently visited Lens Crafters in the Battlefield Mall in Springfield, MO. To our great fortune, we were assisted by Erin. Erin made our entire experience wonderful from the beginning. She was upbeat, professional, friendly and very helpful. We couldn’t have asked for more. In this day and age where it seems good customer service has fallen by the wayside, Erin was/is a breath of fresh air. Thank you, Erin, we wish you all the best and look forward to working with you again, should the occasion arise.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also offer prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta, and Nuance Audio.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What brands of eyewear can I find at LensCrafters?
LensCrafters offers designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What are the store hours for LensCrafters at Battlefield Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 12:00 PM to 6:00 PM.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters offers contact lens fittings which include detailed measurements of your eyes. There is an additional fee for this service. It's best to schedule a comprehensive eye exam and fitting appointment.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online at LensCrafters' scheduling page: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0067&storeId=10851
What nearby stores can I visit around LensCrafters at Battlefield Mall?
Nearby stores include Warby Parker for eyewear, American Eagle Outfitters for clothing, and Banter by Piercing Pagoda for jewelry and piercings. You might visit these stores before or after your eye care visit.
Are there any nearby dining options close to LensCrafters?
Yes, nearby dining options include Five Guys for burgers, Starbucks for coffee, and London Calling for British cuisine, all conveniently located near Battlefield Mall where LensCrafters is situated.
Can customers enjoy recreational activities near LensCrafters?
Customers can enjoy GlowGolf, a miniature golf and amusement park nearby, perfect for family fun before or after your visit to LensCrafters.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.