LensCrafters

4.8
507 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2825 S Glenstone Ave, Springfield, MO
65804-3732, United States

Hours

Reviews

4.8
507 reviews
5 stars
463
4 stars
13
3 stars
2
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees who provided exceptional service.

Efficiency

Many reviews highlighted the quick service and efficiency of the staff, with customers often in and out in less than an hour.

Product Selection

The store was noted for having a wide selection of eyewear, making it easy for customers to find styles they liked.

Professionalism

Customers appreciated the professionalism and knowledge of the staff, particularly during eye exams and frame selection.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding customer service and product satisfaction, indicating room for improvement.
  • JP
    Joshua Peltier
    3 days ago
    1.0
    Spent 10 minutes standing around like a dope being ignored by the staff while 5 other people came in and was instantly helped. Went to 2 other eye glass places afterwards n was instantly greeted by employees.
  • WD
    Wyatt Davis
    3 days ago
    5.0
    Lori is the best to work with she’s very talented at her job and knows what she’s doing. And the store is very clean compared to other eye glass places.
  • TH
    Todd Hunter
    5 days ago
    5.0
    Best eye exam I’ve ever had. Staff were friendly,Dr was quick but very thorough. Hardly any wait from start to finish. Ellis was knowledgeable and very helpful in helping me choose the right frames and didn’t try to over sell. I would recommend LensCrafters with or without Insurance
  • TS
    Tim Snider
    Dec 31, 2025
    5.0
    I was greeted quickly by Ellis who was very congenial, friendly and helped me find the glasses that best suited me. He is an excellent salesman. I was very happy that he helped me find the best price in the different promotions that were offered as well. Very satisfied customer.
  • SP
    Sarah Pigg
    Dec 30, 2025
    5.0
    We were assisted by Ellis in finding my husband a new pair of glasses. He was efficient and attentive to our needs. We were in and out of there in less than an hour. He was very nice and relatable! This is our second time getting glasses here and both times have been great! We will keep coming back!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.