Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
Location
Hours
Reviews
4.8
144 reviews
5 stars
129
4 stars
6
3 stars
4
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are frequently described as friendly, knowledgeable, and helpful, providing excellent care and support to customers.
Product Quality
While many customers are satisfied with their hearing aids, there are reports of issues with rechargeable batteries and product reliability.
Professionalism
The audiologists and staff are noted for their professionalism and thoroughness during consultations and follow-up appointments.
Mixed Experiences
Some customers reported negative experiences with specific staff members or changes in service quality over time.
- ATAnnette TateDec 17, 20255.0Cortney was absolutely amazing and helpful today. I love everyone and everything about this place!
- NMNancy MarshallSep 5, 20255.0Very knowledgeable, helpful, and kind.
- LBLynn BerryAug 31, 20255.0Working with Dr. Kayla, we discovered why I was not hearing as well in my right ear. The women that assisted last week were top-notch! I can hear again in both ears!
- KNKaye NewellAug 25, 20255.0Angela and her staff has assisted us numerous times with my hearing aid needs. Always professional, always knowledgeable and patient. Thank you for all the excellent care AudioNova!! Jim & Kaye Newell.
- LLLarryMay 20, 20201.0Open now and won't answer phone. I received batteries in mail today and charged $37.00 for a box and have had hearing aids for about 7 or 8 years and have never had to pay for batteries at all. Dr. Hobbs is great Dr. but, company service sucks. Never would answer phone till May 15 and ordered batteries.
Frequently Asked Questions About AudioNova
What are the regular business hours for AudioNova in Springfield, MO?
AudioNova is open Monday through Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Where is AudioNova located?
AudioNova is located at 4145 S. National Ave, Springfield, MO 65807, USA.
How can I contact AudioNova for inquiries or appointments?
You can contact AudioNova by phone at +1 417-889-7500 or by email at info@audionova.com.
Does AudioNova offer online appointment scheduling?
Yes, appointments can be scheduled online at https://soundadvice.alpacaaudiology.com/schedule/.
What types of services does AudioNova provide?
AudioNova specializes in hearing aid sales and audiology services, including hearing aid providers and audiologists.
Can you tell me about nearby audiology or hearing aid providers around AudioNova?
Near AudioNova, you can find Sound Advice Hearing Doctors which also offers hearing aid and audiology services; they might be a helpful alternative or partner clinic.
What dining options are available near AudioNova for a meal before or after my appointment?
Nearby dining options include Firehouse Subs for sandwiches, Little Caesars Pizza for quick pizza, and Scramblers for breakfast and brunch.
Are there any places nearby where I can relax or enjoy a treat after visiting AudioNova?
Yes, Braum's Ice Cream & Dairy Store and Waffle House are nearby, providing great options for ice cream and casual dining.
What other health-related facilities are around AudioNova?
Nearby health-related places include Elevate Holistics Medical Marijuana Doctors and Hemporium, a cannabis clinic offering naturopathic and holistic services.
Does AudioNova have a social media presence where I can follow updates?
Yes, AudioNova has a Facebook page at https://www.facebook.com/107115004432573 under the username AudioNovaUS.