Target Optical

Reviews

• JY

  Joy Yuan

  1 day ago
  1.0
  ​I am very disappointed with my recent visit. I got my glasses here before and the front desk lady was wonderful, but the service this year went downhill. The gentleman at the front desk had a cold attitude and seemed completely impatient with my questions. ​Right at the beginning, he just handed me a form and told me to sign for a $39 digital retinal imaging scan without inquiring if I actually wanted that specific service. When I asked him why it was necessary, he wouldn't even explain it and just dismissively told me to ask the doctor. ​It got worse at the end of my visit. When I received my new prescription and asked him what had changed compared to last year, he condescendingly told me that "even if I tell you the number, you won't be able to understand." It is absolute ignorance and a lack of basic customer service behavior.
• RH

  Randy Harris

  2 days ago
  5.0
  Cameron was nice, helpful, and quick.
• JP

  Jacob Pedigo

  May 13, 2026
  5.0
  Loved working with Cam! She got me looking so stylish and seeing so well 🤓
• AC

  Andria Cassidy

  May 8, 2026
  1.0
  Unfortunately, we never got the chance to schedule an appointment because of the poor customer service we experienced from the store manager, Josh. I called with a simple question regarding whether their office requires contact lens trials for patients who have previously worn contacts, and each response I received felt increasingly dismissive and condescending rather than helpful. In the end, I never got a straight answer & the interaction left such a negative impression that I ultimately decided to cancel my appointment altogether. Professionalism and basic courtesy matter, especially in healthcare-related settings, and this experience fell far below expectations.
• ML

  Megan Lee

  Apr 24, 2026
  5.0
  The eye doctor I saw & Cameron who assisted me with pricing & ordering were absolutely wonderful. Pleasant and understanding, knowledgeable and helpful with next steps. A great pair to work with!!! Cameron is especially kind and friendly which was so appreciated.

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