Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
387 reviews
5 stars
355
4 stars
9
3 stars4
2 stars
6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of associates like Adam, Felicia, and Gabby.
Expertise
Many reviews highlighted the staff's professionalism and expertise in assisting customers with their eyewear needs, including detailed explanations of products and insurance.
Efficiency
Customers appreciated the quick and efficient service, often noting how smoothly their experiences were handled, from selection to purchase.
Welcoming Atmosphere
The store was described as having a welcoming environment, making customers feel comfortable and valued during their visits.
Product Selection
The variety of frames and lenses available was positively noted, with customers expressing satisfaction with the selection offered.
- MGML GGNov 16, 20255.0Great customer service and very knowledgeable.
- LGLaTasha GreenNov 11, 20255.0Everyone was very friendly and helpful.They were also very knowledgeable about the product.
- VHVictoria HarrisonNov 10, 20255.0Matt is FABULOUS! I feel like I just went back in time to true customer service. I received above and beyond service starting with me calling frantic after leaving my glasses on a plane, to having my lenses there waiting for me, help selecting the perfect frames, and a turnaround time to finished glasses I didn’t think possible. The whole team was kind and turned a bad day to delightful! Highly recommend!!
- MHMya HornNov 3, 20255.0Super sweet staff. The lens popped out of my glasses and I couldn’t fix them myself, so I stopped in asking if they’d repair glasses that weren’t sold by them. They got my glasses good as new!
- JPJack PeytonOct 21, 20255.0About a year ago I dropped my ray bans and one of the glass lenses cracked. After dragging my feet for a good while, I finally purchased new lenses last week. When they arrived I quickly realized that swapping them out was beyond my expertise. I thought “I wonder if some shop at the mall could do it”. I went upstairs at the galleria mall because I knew there was a H&M there and boom, stepped off the escalator and there was LensCrafters. I sheepishly walked in and was greeted politely by an employee who asked if there was anything they could help me with. I asked if they swapped lenses and a woman, didn’t catch her name, but I think I saw “store manager” on her name tag interjected and asked if I already had the lenses. I pulled my damaged sun glasses out along with the new lenses and she said “I can take care of that for you”. Within maybe 5 minutes my ray bans were like new again. They even offered to toss the old ones for me. The best part? They did it for FREE. I was not expecting that and was 100% ready to fork over some cash for their care and assistance. I was really blown away. Thanks to your whole team and especially to the kind manager who did the hard work. I will not soon forget. ❤️❤️
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Saint Louis Galleria offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters Saint Louis Galleria?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
What are the operating hours of LensCrafters Saint Louis Galleria?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam online at LensCrafters Saint Louis Galleria?
Yes, you can schedule an eye exam online through their website at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0831&storeId=10851.
What payment methods are accepted at LensCrafters Saint Louis Galleria?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair access available at LensCrafters Saint Louis Galleria?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
What nearby stores can I visit after shopping at LensCrafters Saint Louis Galleria?
Nearby you can visit Sephora for beauty supplies, Michael Kors for fashion accessories, and ALDO for shoes and luggage, all located within the Saint Louis Galleria shopping center.
Are there food options close to LensCrafters in Saint Louis Galleria?
Yes, nearby food options include Cinnabon bakery and Five Guys burger restaurant, perfect for a snack before or after your visit to LensCrafters.
How can nearby stores help when visiting LensCrafters Saint Louis Galleria?
Nearby stores like the Microsoft Store and American Eagle provide convenient shopping options, and the Saint Louis Galleria mall offers a full shopping experience all in one location, making your visit more enjoyable.