LensCrafters

4.8
394 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2493 Saint Louis Galleria, Saint Louis, MO
63117-1113, United States

Hours

Reviews

4.8
394 reviews
5 stars
360
4 stars
10
3 stars
4
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Adam, Felicia, and Gabby.

Quality of Products

The eyewear received positive feedback regarding quality, with customers expressing satisfaction with their glasses and the selection available.

Pricing Concerns

Some customers expressed concerns about high prices for glasses, with one review specifically mentioning a charge of over $1000.

Overall Experience

Many reviews highlighted a positive overall experience, with customers noting efficient service and a welcoming atmosphere.
  • SB
    Sajan Baniya
    Jan 3, 2026
    5.0
    Finally, the best team ever at this Lens Crafter location in Galleria Mall! Store Manager Charlene leads a fantastic team with exceptional customer service. Darius, Matt, Toia, and all the store representatives are incredible. Charlene, you truly are a remarkable leader. I hope they’ll stay for a long time. Best of luck to them!
  • GC
    Gregory Carr
    Dec 31, 2025
    5.0
    Dr. Antoine, his staff, and Adam made my first experience with Lenscrafters a pleasant one. I loved their professionalism, empathy, and honesty in helping me assess my vision health.
  • JW
    Joseph Wiggns
    Dec 26, 2025
    5.0
    The service was very good Toia provided me this evening ! She didn’t rush me and was very thorough and explaining all my options and add-ons, I could get with my frames.
  • DW
    Darryl Walker
    Dec 22, 2025
    1.0
    I was going to the eye Dr there but they charged me over $1000 for a pair of glasses!!!!!! THIS IS A DO NOT GO TO... TO my do not go here unless you want to be robbed by getting glasses with a costs over $1000!!! Good luck
  • DA
    Dorian Anderson
    Dec 14, 2025
    4.0
    Gotten my last several pairs from this store, all good quality and typically arrive earlier than expected!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.