Brand Certified
LensCrafters
4.7(403 reviews)
Certified by LensCrafters • Feb 22, 2026
Business Details
2493 Saint Louis Galleria, Saint Louis, MO
63117-1113, United States
Certified by LensCrafters • Feb 22, 2026
(314) 727-4361
Certified by LensCrafters • Feb 22, 2026
https://local.lenscrafters.com/mo/saint-louis/2493-saint-louis-galleria.html
Certified by LensCrafters • Feb 22, 2026
About
Certified by LensCrafters • Feb 22, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Feb 22, 2026
Hours
Certified by LensCrafters • Feb 22, 2026
Reviews
4.7
403 reviews
5 stars
363
4 stars
10
3 stars4
2 stars6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, knowledge, and willingness to help.
Expertise
Many reviews noted the staff's expertise in eyewear selection and lens fitting, with specific mentions of employees like Toia, Adam, and Felicia for their professionalism and attention to detail.
Positive Experiences
Numerous customers reported positive experiences, often mentioning the thoroughness and patience of the staff during their visits.
Value for Money
Some customers expressed concerns about pricing, with a few feeling that costs were high, but many also noted the value received for the service and products.
- DCDaniel CollinsFeb 7, 20265.0Great experience. Was able to get some great glasses: Versace and Maui Jim!
- TDTitus DavisJan 31, 20261.0Never heard of a doctor coming to the waiting room to lecture a patient. Would not recommend
- SMShae MonJan 31, 20261.0Horrible customer service and very poor professionalism. I will not be returning. Please, do better. Without customers, you all wouldn’t have jobs!
- BWBrianna WhitneyJan 31, 20261.0Poor customer service, they called me to reschedule my appointment due to snow storm. Then cancelled my appointment 2 hrs before saying I did not confirm via text. When I called they told me that I could come at 3:40pm, Dr Mike himself came out to talk to me at 3:34pm saying that I did not understand their cancellation policy that was never communicated(after speaking several times). The doctor attempted to lecture me instead of do my exam. Sad
- CCColeJan 22, 20265.0I want to give a shout-out to Toia at LensCrafters for outstanding work and true craftsmanship. She fitted new lenses into a pair of frames — and handled them with incredible care and skill. The frames held up beautifully, the lenses look great, and the attention to detail really showed. You can tell she knows her craft and takes pride in doing things the right way. Customer-facing work like this often goes unnoticed, but it shouldn’t. Toia absolutely lives up to the LensCrafters standard of caring for your vision, and I hope her great work is recognized by her leadership. An eyewear specialist who really knows how to bring things into focus. 😁
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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