LensCrafters

4.7
446 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
122 A S. County Center Way, Saint Louis, MO
63129-1092, United States

Hours

Reviews

4.7
446 reviews
5 stars
401
4 stars
11
3 stars
4
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer care.

Repair Services

Customers appreciate the quick and free repair services offered, often highlighting staff members who go above and beyond to assist.

Product Quality

While many customers are satisfied with their glasses and the selection, there are some complaints about defective frames and high markups.

Eye Exams

The eye exams are noted to be thorough and informative, with doctors who engage well with patients.

Overall Experience

Most reviews reflect a positive overall experience, with many customers expressing a desire to return and recommend the location to others.
  • MM
    Man Man
    Nov 17, 2025
    5.0
    This place was very professional and nice to me I came I bought the glasses I always wanted and they had them in stock, I recommend everyone to choose this location they are the best and so helpful And variety of all designer kinds
  • BC
    Bre'Anna Colubriale
    Nov 15, 2025
    5.0
    Chad was so helpful and patient. Tried to go other places in network with my VSP insurance, but they all gave me a horrible experience. So glad I was able to have a positive experience and finally purchase sunglasses! Also, I paid almost the same price for better here at Lenscrafters.
  • FM
    Father Dennis McDonald
    Nov 11, 2025
    5.0
    Alexis was very helpful and gave good suggestions. She helped me right away and made the whole experience quick and easy
  • TS
    Torie Stone
    Nov 4, 2025
    5.0
    Josie helped adjust a couple pairs of glasses I got offline. She did a great job and took her time to get it right, even though they were busy.
  • CW
    Craig Warren
    Nov 1, 2025
    5.0
    My daughter's glasses came apart and the place we bought them from said they didn't have the parts to fix them they only sold them took them to lens crafters and josie was able to take care of them no problem she just needed a little time she called me a couple hours later and said they were done and i picked them up and they didn't even charge me i was very thankful for their service and for a Saturday i would recommend going to them if you need anything they were great to me

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.