SSM Health St. Mary's Hospital - St. Louis

Reviews

• MM

  mike miller

  4 days ago
  4.0
  The doctors and nurses were fantastic… they actually saved CV my life when I had a heart attack after going there for a left knee replacement. I was unaware that I had/ bleeding ulcer and it erupted and caused my heart attack. They put a lot of effort to getting me well. The only bad experience was the food they supplied. Their supplier must use old food . Even the simple food looked old.
• DR

  Demaris Ridgell

  Apr 6, 2026
  5.0
  I just wanted to say thank you to these amazing human beings at SSM St Mary's ER Paramedic Jessica she got me checked in immediately because I was feeling horrible and she assured me that I would get the Best care possible. That's when I had the pleasure of meeting Nate PA, Morgan RN, Kami RN and the X-ray Tech From Alabama I forgot her name. They treated me with courtesy, and respect and extreme kindness and care very attentive and clear about what I was experiencing. Thank you all for helping on my wellness journey you all are an asset to St Mary's God Bless You
• TA

  Turkessa Anderson

  Mar 31, 2026
  5.0
  The hospitalist that was over my stay did not order the appropriate test or listen when I told him I was in pain due to healing from sepsis. I had three days of uncomfortable uncontrollable pain because of this . The day of discharge is when he finally looked in my mouth and asked what is the white stuff when I was telling him to check my stay at bjc for 7 days for sepsis and he would have saved time treating me. He treated me as I only had a migraine when there was so much more going on.He didn’t give antibiotics until the day of discharge. I was also sent home dehydrated no Iv inserted after the initial one went bad day one of admission. despite me vomiting constantly.His bedside manner was horrible. The house keeping was horrible I vomited in the sink the same vomiting was there on discharge I had trash from day 1 on day 3. Food service didn’t bother to give me a menus or tell me how to order food. The nurses did that’s the only way I was able to eat.
• DW

  david walls

  Mar 29, 2026
  5.0
  I think I was there about four weeks, it is an experience that I will never forget. Every area of the hospital staff or train so well that it just seems natural that everybody treats you like family no questions asked. Every area of the hospital is dedicated to making sure you are comfortable and satisfied with the service that you’re getting. and the food is pretty darn good too, even though I was on a restricted diet. I will give them 9 stars out of 10 any day. and Saint Mary’s has a rehab that is second to none. They have one on one personal care and therapist that are second to none. I could talk all day about them with a smile on my face 10 stars out of 10 for the rehab. hello Laura and Sarah N, I miss you guys!!! signed David Walls
• MM

  Michael Matthes

  Mar 18, 2026
  1.0
  We bury my father on Saturday, March 21st. He was a loving, active 72-year-old who still worked full time. He was admitted to a medical center in St. Louis approximately three weeks before his death for an acute flare of ulcerative colitis. After unsuccessful attempts to control the flare with steroids, he was approved for biologic treatment. However, this was delayed for about two weeks due to inconclusive tuberculosis screening. He was eventually cleared after passing a skin test. By then, his condition had significantly worsened. He required two blood transfusions and suffered from severe pain, heavy rectal bleeding, low blood pressure, poor nutrition, and unstable blood sugar. After his first biologic infusion, doctors noted less visible blood in his stool. However, he remained extremely fatigued, weak, in pain, unable to walk to the bathroom, and had no appetite. Despite this, we were told he was improving. The day before his death, he experienced severe, persistent nausea and repeatedly used the call button for help. There were multiple times it appeared to go unanswered. A family member went to the nurses’ station several times to request medication. When a nurse responded, the request was met with a dismissive and aggressive reply. It is deeply painful to know he spent one of his final days in distress while his calls for help went unanswered. Three days after the biologic treatment, he passed away around 1:00 AM on March 11, 2026. We were never told he was at risk of dying. After his death, we received conflicting accounts—one stating he was found on the floor after bleeding, another that he was found on the commode. We still have no clear or official cause of death. It has been suggested he may have collapsed while trying to reach the bathroom, lost significant blood, and suffered a cardiac event. He had a serious cardiac history, including two prior heart attacks, multiple stents, and major vascular surgery. Despite this, he was never placed on a heart monitor during his three-week stay. Records show he was last checked around 11:00 PM and found unresponsive near 1:00 AM. CPR was performed for about 20 minutes, and early rigor mortis was reportedly present. Given his heart condition and repeated low blood pressure, it is concerning that he was not monitored more closely. A monitor may have alerted staff to a cardiac event. There also appeared to be poor coordination among his care team, with inconsistent communication and no clear treatment plan. In his final days, he was in severe pain, extremely weak, and increasingly debilitated. At times, basic care needs, including hygiene, did not appear to be met in a timely manner. Our family believes his death raises serious concerns about patient monitoring, communication, and overall standards of care. We respectfully request a full review of the circumstances and changes to prevent this from happening to others. He was deeply loved by his family and had many years ahead of him. His death deserves accountability.