Edward Jones YMCA

4.0
223 reviews

Business Details

12521 Marine Ave., Maryland Heights, MO
63146, United States
(314) 439-9622
https://gwrymca.org/locations/edward-jones-family-ymca

About

GymNon-Profit OrganizationYouth OrganizationWater ParkDay Care CenterSwimming FacilityGateway Region YMCA
Welcome to the Edward Jones YMCA, where we're dedicated to empowering individuals, strengthening families, and building a vibrant community. With state-of-the-art facilities, engaging programs, and a welcoming environment, we're your destination for wellness and meaningful connections. Explore our modern fitness center, participate in our diverse classes, and engage in activities that cater to all ages and interests. Experience a community committed to your well-being and success.

Details

  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Edward Jones YMCA
12521 Marine Ave., Maryland Heights, MO
63146, United States

Hours

Reviews

4.0
223 reviews
5 stars
130
4 stars
33
3 stars
16
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and welcoming, with specific mentions of individuals who made a positive impact.

Facility Cleanliness

The facility is generally reported as clean and well-maintained, although some reviews noted issues with specific areas like the pool and locker rooms.

Class Availability

Several customers expressed frustration with the limited availability of classes, often being full or difficult to sign up for.

Customer Service Issues

There were multiple complaints regarding poor customer service experiences, particularly related to membership cancellations and communication.

Family-Friendly Environment

While some reviews highlighted the family-friendly atmosphere, others pointed out issues with accessibility and accommodating families, especially regarding childcare and pool access.
  • AB
    Avis Burton-Moore
    Jan 30, 2026
    5.0
    The best location in st louis county.
  • JW
    J Wil
    Jan 27, 2026
    1.0
    Overdrafted about $2,000 from my account by accepting full payments and government subsidies for child care and then tried to "credit" me the money. Took entirely too long for them to refund the money. Ill put up with everything else but thats criminal. They tried to tell me that it was difficult to refund that amount of money! Simply terrible.
  • AD
    Andy Dufresne
    Jan 21, 2026
    1.0
    Good luck if you have limited mobility (cannot do stairs, have trouble walking on a decline or incline) and need to park on the top level of the 3 levels of parking. Relatively few handicapped parking spaces. (One of the front desk folks told me they're "talking about" adding more handicapped parking.) Prepare to go home without being able to use the Y. And though you just may want to go for a 1-hour social event, as I did, and you ask, at 10:30 a.m., to use one of the 10 empty top-level parking spaces reserved for Early Childhood pickup/drop-off, you will be told NO. They cannot possibly accommodate your handicapped self for 1 hour, because parents MUST have top-level spots to park in. PS: I did double-park on the top level for 15 minutes waiting for someone to leave the facility from the top level parking, and two people did leave, but one got into a car parked behind me (and thus someone behind me got it) and one was parked ahead of me, but another car that decided to double-park in front of me, also awaiting a spot, got it. Neither of these people had a handicapped parking placard, BTW.
  • AR
    Austin Reinhardt
    Jan 14, 2026
    5.0
    Fantastic space, clean facilities - here to meet all your fitness needs! Toured this location and was blown away by the sheer level of amenities offered, from child care to swim lessons and zoomba classes. Call any time with questions! Staff are highly friendly and knowledgeable - Kaylee did an amazing job going over the program offerings and was able to get me set up. Could not recommend enough!
  • NL
    Neil Gaetano Lindberg
    Jan 7, 2026
    3.0
    While the folks are nice and facility is well kept my 3 star rating has to do with: - There are classes. But, they're always full. Even when I get in they're uncomfortably packed. - There's no code of conduct in the sauna. I imagine peace, but the ten or so times I have been in two years of $80/mth membership there's always folks willing to lay across the benches and listen to music I'd rather not. This is a rude people problem, I get that, but it'd be great if there were some rule to back me up when I say, "Hey man, you can't take the sitting room of four folks, and I don't want to hear 'What is Love' on repeat while attempting to relax." I keep the membership hoping to get my children into lessons and such, and me into the sauna. Lessons have been full season after season. And, I must have gone to sign up for yoga 100 times with a ten percent success rate. Yet... I pay all the same. The pool looked decent when signing up, but was an instant big time downer when got down to it. The ugly defunct rusty metal contraption that might have been fun in '99 is just yuck. And, the inability to actually swim has my children really bummed. Is Maryland Heights just for old people and newborns, with no consideration between? There's room for improvement.

Frequently Asked Questions About Edward Jones YMCA

What does my Y membership include?

A YMCA membership is a great value that includes many benefits, like: - Free group exercise classes - Free health and wellness consultation - Free child watch during your workout - Access to pools, basketball courts, racquetball courts, indoor tracks, and more! - Personal training - Programs for youth, adults, families, and seniors

Do I have to sign a contract?

No. We know that you will find great value in your Y membership, however, should you decide to cancel for any reason, you must submit your cancellation request in writing on or before the 20th of the month prior to your next draft date.

Brand Certified Facts from Edward Jones YMCA

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