Edward Jones YMCA

3.9
214 reviews

About

GymNon-Profit OrganizationYouth OrganizationWater ParkDay Care CenterSwimming Facility
Welcome to the Edward Jones YMCA, where we're dedicated to empowering individuals, strengthening families, and building a vibrant community. With state-of-the-art facilities, engaging programs, and a welcoming environment, we're your destination for wellness and meaningful connections. Explore our modern fitness center, participate in our diverse classes, and engage in activities that cater to all ages and interests. Experience a community committed to your well-being and success.

Details

  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Edward Jones YMCA
12521 Marine Ave., Maryland Heights, MO
63146, United States

Hours

Reviews

3.9
214 reviews
5 stars
124
4 stars
32
3 stars
15
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Facility Quality

The gym is generally well-maintained with state-of-the-art equipment, but there are reports of cleanliness issues, particularly in the pool and locker rooms.

Staff Experience

While many customers praise the friendly and helpful staff, there are several complaints about rude behavior and poor customer service.

Membership Issues

Customers have expressed frustration with the membership cancellation process and unexpected fees, indicating a lack of transparency.

Family-Friendly Environment

The facility promotes itself as family-friendly, but some parents have reported difficulties accessing services with children, particularly during busy times.

Class Offerings

The variety and quality of classes are generally well-received, although some customers desire more options and better scheduling.
  • AA
    Ashley Arndt
    4 days ago
    1.0
    Front desk staff are very rude and unhelpful when simply trying to be a member.
  • KS
    Kari Swan
    Nov 3, 2025
    5.0
    Having the seperate room with weights and treadmills really cuts down on the high traffic in the gym! Feels a lot more open.
  • KD
    Ken Dech
    Sep 9, 2025
    5.0
    Beautiful facility with state of the art equipment. Out of town visit for me and everyone was so nice! Special shout out to Melanie for letting me join her spin class late! Thank you! 😀
  • AK
    angelo kotzamanis
    Aug 27, 2025
    1.0
    Try to cancel my membership back in June 2025. Had to go online and fill out paperwork. Thought it was canceled and find out.I'm still getting charged every month!! Plus there are some multiple fees ??!Spoke to them multiple times prior and no one cancel over the phone.Cancel your membership! They want to take your money but don't want to let go of it monthly!!!!! I contacted the credit card company and i'm disputing the charges!! Fix the process!!!!!!! I'm also filing a complaint with the better business bureau!!
  • AW
    alison w
    Aug 7, 2025
    1.0
    Hot tub smells like mildew

Frequently Asked Questions About Edward Jones YMCA

What does my Y membership include?

A YMCA membership is a great value that includes many benefits, like: - Free group exercise classes - Free health and wellness consultation - Free child watch during your workout - Access to pools, basketball courts, racquetball courts, indoor tracks, and more! - Personal training - Programs for youth, adults, families, and seniors

Do I have to sign a contract?

No. We know that you will find great value in your Y membership, however, should you decide to cancel for any reason, you must submit your cancellation request in writing on or before the 20th of the month prior to your next draft date.