Target Optical

Reviews

• PK

  Paula King

  Mar 12, 2026
  5.0
  This has been my third visit and I will return. Dr. Sanders is caring and wonderful. The entire team is terrific!
• TS

  Trever Stephens

  Jan 26, 2026
  2.0
  I had a very disappointing experience with this Target Optical location. i scheduled my eye exam (the only good part), after I had placed an order on Target.com and authorized the website to request my prescription directly from this store. For a full week i received follow up emails and calls, Target.com told me they had faxed and called multiple times with no response. When I called the store myself, the associate I spoke with was rude, dismissive, and unwilling to help. She repeatedly said, “to my knowledge we haven’t received any requests,” but made no effort to actually check. She then handed the phone to a coworker who said, “I’m not on the clock,” before also being unhelpful. I was told the only option was to come in person to pick up a printed copy because “Target.com and Target Optical don’t connect,” and that they supposedly don’t receive prescription requests from Target.com at all. After that call, I contacted Target Optical’s main support line and spoke with a supervisor. The supervisor called this same location and—suddenly—the same associate who had been unhelpful with me was able to send my prescription immediately, something she had just insisted she could not do. The inconsistency and attitude made this an extremely unpleasant experience. I hope the store improves its customer service and communication, because no one should have to go through this much effort just to get their own prescription.
• DF

  Dawn Farrill

  Jan 10, 2026
  5.0
  I have truly had a great experience with the Target Optical in Lee’s Summit. Friendly associates and helpful especially TARYN (can’t say enough good things about her!!!) SARAH and PAIGE!!! What a great team they have and so eager to help. My glasses are so cute and the prescription seems to be perfect! Looking forward to seeing them again for my next pair!
• RS

  Ruby Slippers

  Jan 8, 2026
  5.0
  Taryn M is incredible! Not only if she kind, but it is absolutely so knowledgeable in all things optical. Not only did she help solve our problems, answered all of our questions, but was able to do a special order to make my daughter's glasses, one of a kind and super special! Please give her all the gold stars and all the kudos. What a high class employee ypu have! Please keep more people like this! She is an absolute treasure!
• CP

  Charley Porter

  Jan 6, 2026
  5.0
  I regret that I didn't get the girl's name who helped me yesterday because I would love to give her a shout out personally she couldn't have been any more helpful anymore professional or any more knowledgeable wonderful experience all around

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