Total Access Urgent Care (TAUC®) was founded by an emergency medicine physician in 2008 to provide fast, friendly, and affordable healthcare in every community. TAUC was fueled by the belief that we could provide an efficient and cost-effective alternative to an emergency room visit. In the ER, patients receive life-saving treatments but are often overwhelmed by unpredictable financial burden and frustrated by overcrowded waiting rooms. At TAUC patients spend less than an hour in the clinic on average and have access to on-site X-ray, CT imaging, ultrasound, lab testing, IV hydration, and much more - eliminating the typical exasperating emergency room experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.