LensCrafters Optique

4.8
303 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters Optique
21 Meadows Circle Dr, Lake Saint Louis, MO
63367-4109, United States

Hours

Reviews

4.8
303 reviews
5 stars
285
4 stars
3
3 stars
1
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individuals like Nik, Jimmy, and Mandy for their exceptional service.

Expertise

The staff demonstrated strong product knowledge and provided helpful advice, particularly during the selection of frames and lenses, leading to a positive shopping experience.

Repair Services

The business received positive feedback for their quick and effective repair services, with multiple customers noting successful fixes to broken glasses at no charge.

Overall Experience

Many customers reported having a great overall experience, highlighting the welcoming atmosphere and the professionalism of the staff, making them likely to return.

Mixed Reviews

While most feedback was positive, there were a few negative comments regarding pricing transparency and service inconsistencies, suggesting room for improvement.
  • CC
    Christie Castagno
    Nov 7, 2025
    5.0
    I am so happy I used this Lens Crafters for my yearly eye exam. The optician is very friendly and very thorough. I will be back!
  • JP
    Jagruthi reddy P
    Oct 24, 2025
    5.0
    I have been to store today. Had a really great experience. Nik Ratliff had provided great customer service
  • JK
    joel kling
    Oct 18, 2025
    5.0
    They are very knowledgeable and friendly.
  • AZ
    Alan and Tammie Zelko
    Oct 17, 2025
    5.0
    I had a great experience getting my eye exam & picking out my frames for my new lenses. Glenn & Nick were my optical assistants, & were very helpful. They listened to what I liked & also offered suggestions when purchasing my frames & sunglasses. Very pleased with my visit.
  • RO
    Robert “Bobby” Orcutt
    Oct 17, 2025
    5.0
    Nick was great

Frequently Asked Questions About LensCrafters Optique

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.