Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
314 reviews
5 stars
287
4 stars
6
3 stars
5
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and accommodating, with many customers praising individual employees for their exceptional service.
Expertise
Customers noted the staff's knowledge and professionalism, particularly in assisting with frame selection and eye exams.
Efficiency
Many reviews highlight quick service, with staff able to resolve issues and complete tasks in a timely manner.
Mixed Experiences
While most feedback is positive, there are a few reports of poor service and miscommunication regarding appointments and product availability.
- EWEric Warren3 days ago5.0Lens Crafters exceeded my expectations! Everyone I worked with was welcoming, supportive, and made me feel confident throughout the process. They were quick, clear, and honest, which made everything so much easier. I’m really happy with my experience and would definitely recommend them to anyone!”
- MHMary Humphrey4 days ago5.0Tia and everyone here are rockstars! Had an eye exam here a few months ago and the doc was virtual, which made me nervous at first but was really cool! They showed me the pictures of my eyes and everything. Gave me samples of 2 different types of contacts to test. Then I came back three months later, no prescription in hand, and asked if they could look me up and tell me how much it would cost. My insurance (EyeMed) never kicks in anywhere - except here. Between that and all the promos they took extra care to apply, it was almost HALF of what I would have paid, and SIGNIFICANTLY cheaper than anywhere I’ve bought contacts before (including Costco)! AND I was panicking because I was leaving town and didn’t have any extras, and they managed to find me a pair to take with me. I’m not much for loyalty to brands, just the best deal, but these guys have sold me. LensCrafters forever. Thank you!!!!
- RPRM PJan 5, 20261.0We made an appointment, completed the online paperwork beforehand, and showed up on time as requested. However, the staff couldn't locate our insurance information in their system. We provided the physical insurance card on site + got a representative who spoke directly with staff to help verify our benefits and coverage, but they still couldn't get it together. After signing in another customer, we were informed it would then take another TEN MINUTES just to pull my information back up. This entire ordeal wasted our time traveling to the office (we don't live nearby), consumed our appointment slot, and cost us money since their inability to process things properly meant we lost our insurance allotment for contacts. Additionally, they do not offer an online patient portal to look up prescriptions, etc., as they still...use...PAPER! The cherry on the sundae was getting a "reschedule" email... We've already found another vision center with an online patient portal that had no problem locating and confirming our insurance information. We thought we'd give LensCrafters a try, but we do not recommend.
- GRGarry RoblesJan 5, 20265.0First time having an exam at this location since moving from out of state. I have to say this LensCrafters has a pretty large facility and everyone was friendly and welcoming from the moment I walked in, up until I checked out. This is why I keep coming back to LensCrafters. THANK YOU Doctor Nicole, Christopher, and the rest of the staff.
- DCDennis CarpenterDec 30, 20255.0Cathy is amazing. I was a few days late on my warranty and she went to bat for me and made it right. In addition, she worked super hard to repair my Frames and when that didn’t work, she made certain I had a brand new one… I strongly recommend the folks that LensCrafters on the plaza. I was a few days late on my warranty
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Kansas City offer?
LensCrafters Kansas City provides comprehensive eye exams, premium lenses, and a wide range of designer eyewear brands including Prada and Ray-Ban Meta, tailored to your lifestyle.
Which vision insurance plans does LensCrafters accept?
They accept most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the operating hours of LensCrafters at 219 Nichols Road?
LensCrafters is open Monday to Thursday from 9 AM to 6 PM, Friday and Saturday until 7 PM and 6 PM respectively, and Sunday from 12 PM to 6 PM.
How can I schedule an eye exam appointment with LensCrafters?
You can schedule an eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=E895&storeId=10851.
Does LensCrafters offer prescription wearable technology?
Yes, LensCrafters offers prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta, and Nuance Audio.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, your current glasses, sunglasses, contact lenses, and any questions you may have for your optometrist.
Is LensCrafters equipped with wheelchair accessible entrance and does it accept credit and debit cards?
Yes, LensCrafters has a wheelchair accessible entrance and accepts both credit and debit card payments.
What nearby attractions can I visit before or after my appointment at LensCrafters?
You can visit The Plaza, Kansas City, a popular shopping center nearby, or enjoy a treat at Topsy's Popcorn & Ice Cream Shoppes located close by.
Are there dining options near LensCrafters if I want to grab a meal or coffee?
Yes, nearby dining options include The Classic Cup Cafe, Bruu Cafe for coffee and bubble tea, and Shake Shack for burgers and fast food.
Can I shop for fashion and accessories close to LensCrafters?
Absolutely, nearby clothing and fashion stores include EB and Co., Chico’s, White House Black Market, Talbots, and J.McLaughlin, perfect for shopping before or after your visit.