Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
293 reviews
5 stars
267
4 stars
6
3 stars
5
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and accommodating, with many customers highlighting specific employees like Emily, Laine, and Tiera for their exceptional service.
Efficiency
Customers appreciate the quick service for repairs and adjustments, often noting that their needs were met promptly, sometimes within minutes.
Store Environment
The store is described as clean, well-organized, and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While many reviews are positive, there are some complaints regarding appointment management and service inconsistencies, indicating a need for improvement in these areas.
Product Knowledge
Staff members are noted for their knowledge about products and services, helping customers make informed decisions about eyewear.
- EPEsha PeshaNov 14, 20255.0Jena was amazing! If you’re shopping at any other LensCrafters you’re CRAZY! Thanks for an awesome exam
- RLRebekah LopezNov 11, 20251.0Called to get an update on my glasses. They hung up on me twice and stated they don't have my glasses that I have a notification arrived today.
- JCJerry CroftNov 11, 20255.0Outstanding experience! Every staff member was a pleasure to deal with. The technician was knowledgeable and fun to interact with. He made the pre-testing easy! The doctor was very nice. She took time to explain everything she saw and got me seeing crystal clear. I highly recommend this doctor! The optical staff was a great help, even pulling a couple frames as suggestions for my new glasses! Thank you to everyone at this location for a great experience!
- TPtrinity powellNov 6, 20255.0Came in with my broken glasses (screw that holds in lens fell out and I lost the screw) and they fixed them super quick for me. Employees were really nice and every time a new person came out they made sure I was being taken care of. Didn’t cost me anything either!
- RBRonak BhaktaOct 29, 20255.0Got lost on my way there due to google maps but when I called them, they happily relocated me and Emily happily fixed up my glasses in less than 5 minutes.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Kansas City offer?
LensCrafters Kansas City provides comprehensive eye exams, premium lenses, and a wide range of designer eyewear brands including Prada and Ray-Ban Meta, tailored to your lifestyle.
Which vision insurance plans does LensCrafters accept?
They accept most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the operating hours of LensCrafters at 219 Nichols Road?
LensCrafters is open Monday to Thursday from 9 AM to 6 PM, Friday and Saturday until 7 PM and 6 PM respectively, and Sunday from 12 PM to 6 PM.
How can I schedule an eye exam appointment with LensCrafters?
You can schedule an eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=E895&storeId=10851.
Does LensCrafters offer prescription wearable technology?
Yes, LensCrafters offers prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta, and Nuance Audio.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, your current glasses, sunglasses, contact lenses, and any questions you may have for your optometrist.
Is LensCrafters equipped with wheelchair accessible entrance and does it accept credit and debit cards?
Yes, LensCrafters has a wheelchair accessible entrance and accepts both credit and debit card payments.
What nearby attractions can I visit before or after my appointment at LensCrafters?
You can visit The Plaza, Kansas City, a popular shopping center nearby, or enjoy a treat at Topsy's Popcorn & Ice Cream Shoppes located close by.
Are there dining options near LensCrafters if I want to grab a meal or coffee?
Yes, nearby dining options include The Classic Cup Cafe, Bruu Cafe for coffee and bubble tea, and Shake Shack for burgers and fast food.
Can I shop for fashion and accessories close to LensCrafters?
Absolutely, nearby clothing and fashion stores include EB and Co., Chico’s, White House Black Market, Talbots, and J.McLaughlin, perfect for shopping before or after your visit.