LensCrafters

4.5
314 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8605 NW Prairie View Rd, Kansas City, MO
64153, United States

Hours

Reviews

4.5
314 reviews
5 stars
270
4 stars
2
3 stars
3
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.

Expertise

The staff demonstrated a high level of expertise in assisting customers with their eyewear needs, including repairs and selecting the right lenses.

Cleanliness and Environment

The store was noted for its clean and pleasant environment, contributing to a positive customer experience.

Product Selection

While many customers appreciated the variety of frames available, some expressed dissatisfaction with the selection, describing it as outdated.

Appointment Issues

A few customers reported negative experiences related to appointment scheduling and communication, particularly regarding new payment policies.
  • RP
    ryan painter
    Nov 5, 2025
    5.0
    Came in with an eye injury. The lady at the front desk was beyond nice. The doctor absolutely helped me out and was even available after hours for me if needed. They have become my new and only eye care place now!
  • MA
    M A
    Sep 26, 2025
    5.0
    I so appreciated their expertise and friendliness. I loved my visit!
  • DS
    Dan Smock
    Sep 20, 2025
    5.0
    Excellent staff, extremely helpful, great selection-even found a small magnet to test to ensure glasses aren’t magnetic (work in MRI). Amazing experience. Will avoid buying glasses from my optometrist practice going forward. Grateful for your team and their help.
  • MG
    Madizen Gough
    Sep 20, 2025
    5.0
    Joya helped me a lot she was so nice she didn't try and force us to buy something if we didn't want to and she honestly was the best she helped me find glasses and she didn't push us to get something we where not sure of
  • ES
    Eric Shewski
    Sep 17, 2025
    5.0
    Ben was very patient and understanding helping me choose the best corrective options for me. I would recommend this location to others. Thanks!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.