Business Details
About
OptometryEye Care CenterLensCrafters OD
Heintz Eye Care is the local eye doctor to see for all of your eye care needs in Kansas City, MO. As your local Kansas City optometrist, Heintz Eye Care can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 8605 NW Prairie View Rd Kansas City, MO 64153 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Location
Hours
Reviews
4.7
266 reviews
5 stars
236
4 stars
11
3 stars
6
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to help and answer questions.
Wait Times
Several reviews mentioned long wait times for appointments, with some customers expressing frustration over delays.
Quality of Care
Customers generally reported positive experiences with the thoroughness and professionalism of the eye exams and doctors.
Communication Issues
Some reviews noted problems with communication, particularly regarding appointment confirmations and insurance processes.
Facility Concerns
A few customers expressed dissatisfaction with the lack of basic facilities, such as restrooms, during their visits.
- JRJefferson Roblee5 days ago5.0Great service!
- MOMichael ObanamanDec 19, 20251.0I’m taking an issue with this place simply because I had an appointment scheduled that I scheduled and I confirmed. some woman from the office called me 18 times in two days and then start threatening me that if I didn’t reconfirm with her, they were canceled. I was pretty upset when I went and I was told the doctor didn’t care by the other employees. No one seemed to really be bothered. By the way I was treated By the employee, I was told that Their customers are so horrible to keep an appointment that they now punish everybody even the adults who schedule confirm and keep their appointments I paid for my appointment. I got my prescription, but it was such an unpleasant experience. I don’t even feel comfortable going in there to get LensCrafters to fill my prescription cause I don’t want to interact with these people. no one ever cared about the fact that this employee was horribly rude and interrupted my work schedule several time And as far as she acted, everything need to be done on her timetable or else. No one acted like they cared and I was basically told to Just deal with it I’m only sending this message now as a review because I keep getting alerts from them trying to schedule another appointment with me. Why would I ever step foot in a place that is so disrespectful? I’ve been going there for years and I was treated horribly!
- JSJ SDec 19, 20255.0Excellent attention, top notch tecnology for the eye exams. Very professionals.
- NSNancy SniderDec 14, 20255.0Great experience. My eye exam Dr was a great listener, and very pleasant.she really worked to find an Rx for CB contacts that would work for me. Willing to let me try to see how they work in real life! Appreciate her willingness to try different options!
- BHBenjamin HarrisNov 23, 20255.0Amazing staff, and an amazing doctor! Very detailed. I should have come here years ago.
Frequently Asked Questions About Heintz Eye Care
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at Heintz Eye Care?
An annual eye exam at Heintz Eye Care does more than update your glasses or contacts; it can detect eye health issues and general health conditions like diabetes and high blood pressure early for timely treatment.
What does a typical eye exam involve at Heintz Eye Care?
The eye exam includes a series of simple yet comprehensive tests to assess your vision and eye health, followed by a discussion with your optometrist to determine the best prescription for you.
Is a contact lens exam different from a standard eye exam at Heintz Eye Care?
Yes, a contact lens exam includes a standard eye health evaluation plus detailed measurements of your eyes for proper contact lens fitting, with an additional fee for this service.
Where is Heintz Eye Care located?
Heintz Eye Care is located at 8605 NW Prairie View Rd, Spc 225, Kansas City, MO 64153, in the Zona Rosa area.
What are the operating hours of Heintz Eye Care?
Heintz Eye Care is open Monday, Wednesday, Thursday, and Friday from 9:30 AM to 6:00 PM; Saturday from 9:00 AM to 3:00 PM; and Sunday from 10:00 AM to 3:00 PM. The office is closed on Tuesdays.
How can I schedule an eye exam appointment at Heintz Eye Care?
You can schedule an appointment online by using the provided scheduling link or call the main phone number +1 816-741-7220 to book your annual eye exam.
What payment methods are accepted at Heintz Eye Care?
Heintz Eye Care accepts American Express, MasterCard, and Visa for payment.
What nearby places can I visit when going to Heintz Eye Care?
Nearby places include LensCrafters for additional eyewear options, Starbucks and Barns and Noble for coffee and books, and a variety of restaurants like Bar Louie and Anejo Modern Mexican Cuisine for dining before or after your appointment.
Are there fitness or wellness options near Heintz Eye Care?
Yes, F45 Training Zona Rosa KC gym is nearby for fitness, and Ideal Image Zona Rosa offers medical spa and beauty services close to Heintz Eye Care.
How can nearby retail stores benefit me when visiting Heintz Eye Care?
Nearby retail options like Michaels Stores for arts and crafts, Journeys for shoes and clothing, and Tip Top Tux for formal wear provide convenient shopping opportunities during your visit.