Heintz Eye Care

4.8
1400 reviews

About

OptometryEye Care Center
Heintz Eye Care is the local eye doctor to see for all of your eye care needs in Kansas City, MO. As your local Kansas City optometrist, Heintz Eye Care can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 8605 NW Prairie View Rd Kansas City, MO 64153 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Location

Heintz Eye Care
8605 NW Prairie View Rd, Kansas City, MO
64153, United States

Hours

Reviews

4.7
262 reviews
5 stars
233
4 stars
11
3 stars
6
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, knowledgeable, and professional throughout their visits.

Wait Times

Several reviews mentioned long wait times, both for appointments and to see the doctor, which led to dissatisfaction among some customers.

Quality of Care

Many customers appreciated the thoroughness and attentiveness of the eye exams, with specific mentions of doctors taking time to explain procedures and address concerns.

Customer Experience

Overall, customers reported positive experiences, highlighting the welcoming atmosphere and helpfulness of the staff, although some noted issues with specific staff interactions.

Pricing Transparency

There were complaints regarding unclear pricing and unexpected costs associated with glasses and lenses, leading to frustration among some customers.
  • RF
    ron fiest
    Oct 28, 2025
    5.0
    Great staff. Very nice experience.
  • DD
    Denise Danks
    Oct 19, 2025
    5.0
    Always a pleasant visit. In and out on time. Very knowledgeable and answers all my questions. Clean office and all staff pleasant and helpful.
  • RH
    Rhonda Handley
    Sep 27, 2025
    2.0
    Long wait time and arrived at appointment time and when finally called back it took 30 minutes for doctor to come in...
  • MW
    M. Elizabeth Weisbach
    Sep 23, 2025
    5.0
    I was seen quickly and the optometrist was very kind and thorough. I appreciated his sympathy and the care he took to ensure my new prescription was the best that could be achieved.
  • BJ
    Bobby Jenkins
    Sep 18, 2025
    2.0
    Appointment was at 12:15 Waited almost 30 minutes to get in and then almost another 30 waiting to see the dr.

Frequently Asked Questions About Heintz Eye Care

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.