Business Details
About
Home Health Care Service
Strategic Home Health Care provides in-home care, consumer directed services and private pay home care to St. Louis County, St. Louis, and the surrounding region.
Location
Hours
Reviews
5.0
17 reviews
5 stars
17
4 stars0
3 stars0
2 stars0
1 star0
- DLD LJun 22, 20235.0Excellent staff excellent care takers great hospitality while you’re there. If you have home health care Needs, This is the place.
- CSCherethia SaulsberryNov 1, 20185.0October's community event was excellent.
- SSShimika SmithNov 1, 20185.0Very professional and resourceful.
Frequently Asked Questions About Strategic Home Health Care
What is private pay home care rate & hours?
Private pay rates apply to home care services such as in-home care, private duty nursing, or hospice home health aides. These services are provided by a home health agency based on a service agreement negotiated with the patient or their guardian.
Do you offer services on weekends and holidays?
Yes, we provide most of our services seven days a week, including holidays.
Do you have anyone who can talk to the family, free of charge, to explain the services before we start?
We offer free consultations with our bilingual staff, social workers, and placement coordinators. They can explain and coordinate services before they begin. Additionally, we assist with Missouri Medicaid program applications if needed.
Do you have a minimum amount of hours that must be met daily?
We do not enforce a daily minimum hour requirement for our services in the state of Missouri.
Do you have set private pay rates?
Yes, we have established private pay rates per hour. Typically, billing is done by the quarter hour, depending on the level of care required.
Do you have an on-call phone on-call 24 hours a day, 7 days a week for emergencies?
Our on-call phone service is available 24 hours a day, 7 days a week to address any emergencies.
Am i allowed to request a replacement aide?
If you are dissatisfied with your assigned aide, you may request a replacement to ensure you receive proper assistance.
Am i allowed to re-configure/cancel services that i have no service use?
You have the option to cancel services for your aide. However, any changes to participant information and aide care registration must be aligned with our policies.
Under what circumstances would my health information be used or disclosed?
Your health information may be disclosed in various situations, including for treatment, healthcare operations, payment processing, research, public health purposes, law enforcement, medical examinations, and abuse investigations. This may involve sharing information with your personal physician under contract or for claims processing.
Can a participant have a family member or friend ride along?
Due to patient protection and liability concerns, we do not allow family members or friends to ride along. While the Department of Medicaid and Home Services does not explicitly prohibit this practice, we maintain this policy for safety reasons.
What services does Strategic Home Health Care provide?
Strategic Home Health Care offers in-home care, consumer directed services, and private pay home care in St. Louis County and surrounding areas.
Are your services available on weekends and holidays?
Most services are provided seven days a week, including holidays, with weekend services available by appointment only. There is also a 24/7 emergency contact line.
Can I get a free consultation before starting services?
Yes, free consultations are offered with bilingual staff, social workers, and placement coordinators who explain and coordinate services before they begin, including assistance with Missouri Medicaid applications if needed.
Is there a minimum number of service hours required per day?
No, there is no daily minimum hour requirement for services in the state of Missouri.
Do you have set private pay rates for home care services?
Yes, private pay rates are established per hour, typically billed by the quarter hour depending on the level of care required.
Is there a 24/7 on-call phone service for emergencies?
Yes, there is an on-call phone service available 24 hours a day, 7 days a week to address emergencies.
Can I request a replacement aide if I am not satisfied?
Yes, you may request a replacement aide to ensure you receive proper assistance.
Where is Strategic Home Health Care located?
We are located at 5200 Helen Ave #1, Jennings, MO 63136, United States.
What nearby places can I visit before or after my appointment?
Nearby places include Ben's Market and Lillian Market for groceries, No Competition Barber and Beauty for salon services, and Pelton Jackson Municipal Park for outdoor relaxation.
Are there nearby transportation or service spots to help me access Strategic Home Health Care?
Nearby gas stations like Conoco Gas Station, Shell, and bp can assist with fueling if you are driving. Also, nearby automotive services such as Ark Auto Repair & Diagnostics and STL auto clinic llc are available for vehicle needs.
Are there nearby community or religious organizations around Strategic Home Health Care?
Yes, close by are churches such as Metropolitan Missionary Baptist Church, Bethel Nondenominational Church, and Monument of Faith Church, providing community and spiritual support.