I always had my prescriptions sent in promptly, never being without meds. Office staff appear professional but also seem deceivingly pretentious, like one wrong move and you're out the door. Fairly easy to get an appointment, and there's a reason why. SSM was great when an actual SSM psychiatrist worked there. Joshua Foster was the best. I saw him for at least a year. Now, SSM uses a third party agency, similar to Kelly services, that they contract with, that's responsible for sending them doctors. These doctors only stay about three to six months from my experience. A higher up told me that SSM can't find doctors on their own that want to work for them to live in Jefferson City. As a result, continuity of care is horrible, unable to form a rapport with your physician. Furthermore, it seems these doctors might not be as experienced or I assume they wouldn't be working for a third party agency. And, bedside manner isn't the best, probably because they know they're leaving for another position. Again, staff conducts themselves professionally and have always treated me well, but continuity of care needs improvement. SSM needs to find a way to obtain their own doctors and hopefully keep them for a lengthy period of time.