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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility provides custom power and manual wheelchairs, cushions, custom molds, lifts, ramps, bathroom modifications, elevators, pool lifts, and more to meet individual needs.
How does National Seating & Mobility work with healthcare professionals?
We partner with physicians, nurses, and therapists to provide mobility solutions tailored to your needs, requiring a referral from your healthcare team for service.
What is the process and timeline for obtaining a power wheelchair from NSM?
NSM strives to complete each phase as quickly as possible without compromising quality; timelines vary, and full details can be found on our website.
Why is a customized wheelchair important compared to an off-the-shelf model?
Customized chairs prevent physiological issues, pressure sores, and discomfort while promoting independence, unlike standard models that may cause harm due to poor fit.
What are the operating hours of National Seating & Mobility in Jackson, MO?
We are open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays, Sundays, and major holidays.
How can I contact National Seating & Mobility in Jackson?
You can reach us by phone at +1 573-510-2057, by fax at +1 573-415-9822, or email at JacksonMO@nsm-seating.com.
Does National Seating & Mobility offer repair and maintenance services?
Yes, we provide service and repair, as well as remote evaluations to support your mobility equipment needs.
What nearby businesses could I visit around National Seating & Mobility?
Nearby you can find Karing Touch Aesthetics & Massage Therapy, Indulgence Tanning and Massage Therapy, and The Old Pioneer Market – a great spot for antiques and shopping before or after your visit.
Are there fitness centers close to National Seating & Mobility for wellness activities?
Yes, Anytime Fitness and FitBridge Health & Wellness gyms are nearby, offering convenient options for exercise and rehabilitation.
What local landmarks or recreational areas are near National Seating & Mobility?
Hubble Creek Trail is a nearby park and hiking trail where clients can enjoy nature before or after appointments at NSM.