Planet Fitness

4.6
639 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2337 S Route 291, Independence, MO
64057, United States

Hours

Reviews

4.6
639 reviews
5 stars
509
4 stars
70
3 stars
22
2 stars
14
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the gym, although some reported issues with dirty equipment and facilities.

Staff Performance

Feedback on staff was mixed; while some customers found them friendly and helpful, others reported poor service and unprofessional behavior.

Equipment Condition

Several reviews mentioned that some equipment was in need of repairs or not functioning properly.

Customer Service

Numerous complaints were made regarding difficulties in canceling memberships and issues with billing practices.

Atmosphere

The gym was generally described as having a friendly and welcoming atmosphere, although some noted a lack of acknowledgment from staff.
  • BP
    bryon postlethwait
    2 days ago
    1.0
    Bad hours, closes way too early and spend more time waiting than being able to work out
  • BW
    Britt W.
    Oct 28, 2025
    3.0
    Great gym but some of the equipment need repairs and it feels like Antarctica in there, even when it’s cold outside. -Cut the AC off and leave the fans on!!
  • SR
    Savanah Rowlett
    Oct 21, 2025
    1.0
    Improperly trained staff, dishonesty company, will continue to draft your money after you have request to cancel and will refuse to refund. Would not recommend PF to anyone.
  • ML
    Michelle LaJaunie
    Oct 21, 2025
    1.0
    Requested to cancel membership in person sept 2025. Account was not worked or canceled. Next monthly draft taken. Unable to reach a manager to address this issues or refund my account. Bad customer service.
  • SA
    Samayntha Abbott
    Oct 18, 2025
    2.0
    Normally my gym of choice but as of lately the floor is incredibly dirty with paper towels and dust. Every time I’ve walked in and left none of the employees acknowledge me at all which doesn’t create a really welcoming environment. Not sure why the vibe change but not my favorite gym anymore.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Independence (North), MO?

Planet Fitness in Independence (North), MO is open Monday through Friday from 5:00 AM to 10:00 PM, and on Saturdays and Sundays from 7:00 AM to 7:00 PM. Holiday hours may vary.

Where is Planet Fitness located in Independence (North), MO?

The gym is located at 2337 S Route 291, Independence, MO 64057, United States.