Quest Diagnostics

Reviews

• JC

  John Cauwenbergh

  Mar 24, 2026
  5.0
  My tech was extremely friendly and very competent. Made the experience very enjoyable. Would recommend him for anyone wanting to get blood taken.
• SS

  Samantha Schoonover

  Mar 17, 2026
  1.0
  I arrived first thing in the morning for a scheduled appointment, only to be met by a dismissive staff member who informed me—quite flippantly—the internet was down m, not only today, but the entire day prior as well. Despite being aware of this ongoing issue, the facility made no effort to notify patients with appointments. There was no outreach, no attempt to obtain backup copies of lab orders, and no contingency planning whatsoever. What was most concerning was not just the lack of preparedness, but the complete indifference. There was no acknowledgment of the inconvenience, no apology, and no attempt to problem-solve or offer alternatives. Patients were simply turned away after showing up as scheduled. For a healthcare service that relies heavily on coordination and communication, this level of disorganization and disregard for patients’ time is unacceptable. At minimum, basic courtesy and proactive communication should be standard practice. This experience reflects a significant lapse in professionalism and patient care.
• RB

  Rhonda Bassett

  Mar 16, 2026
  5.0
  Technician we had, was excellent, friendly, kind and made us feel comfortable
• DM

  Daniel Mead

  Mar 1, 2026
  5.0
  Amazing place. In and out fast. They answered all my questions before I can even ask them. It’s like they read my mind.. best place in Columbia for blood work. No I’m not AI.
• DL

  Davida Lichtenstein

  Feb 7, 2026
  1.0
  Had horrible experience! Will never go back. There is no one in the waiting room to help you check in. Everything is done by computer. If you can’t figure it out there is a Locked door and if someone bothers to answer it, all they will say is, load your information on the computer. If you can’t figure out the computer, you are out of luck. I went in at 2:00 pm on a Tuesday to get labs. There was no one in the lobby. When I finally figured out the computer, I was supposed to wait three hours to get my blood drawn. When I returned to get my blood drawn, there was still no one in the lobby to tell them I was there. When I knocked on the Locked door. No one showed up. Finally someone showed up to draw my blood. No one in the lobby, two people in back. Couldn’t someone answer a bell or check on the front door. We are human beings, not cattle. The waiting area smelled awful and was extremely hot. I do not recommend this facility at all!!

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