LensCrafters

4.6
475 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2300 Bernadette Dr, Columbia, MO
65203-7520, United States

Hours

Reviews

4.6
475 reviews
5 stars
410
4 stars
14
3 stars
3
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and providing excellent service.

Repair Services

Many reviews highlighted the quick and effective repair services offered, often at no charge.

Professionalism

The staff and doctors were noted for their professionalism and thoroughness during eye exams and consultations.

Sales Pressure

Some customers felt pressured by sales tactics, particularly regarding upselling expensive glasses.

Overall Experience

Overall, customers expressed high satisfaction with their experiences, recommending the store for its service and selection.
  • KF
    Kelsey Forqueran
    Jan 4, 2026
    5.0
    Annie helped repair a pair of glasses at no cost, which was so helpful and appreciated! Annie was very kind and we’ll definitely be back if we have any other issues in the future!
  • AM
    Andre Mars
    Dec 27, 2025
    5.0
    Came in needing my glasses repaired.Daniel got me in and out. Keep up the great service.
  • HB
    Harris Burnside
    Dec 21, 2025
    5.0
    Fixed my sunglasses for free great service would recommend
  • BA
    Brian Allen
    Dec 21, 2025
    5.0
    Daniel was super helpful and fixed the nose piece on my glasses for me even though they were bought from another store. Great customer service!
  • PS
    Phoenix Schell
    Dec 12, 2025
    5.0
    I had a wonderful experience here and would highly recommend this place. I usually prefer shopping online, but this was the best customer experience I’ve ever had in a glasses store. Dillin was incredible—he made me feel genuinely welcomed and treated me like a person, not just another customer. He did an amazing job explaining how everything works and even helped me pick out frames, which I really appreciated. I don’t normally leave reviews, but I’m extremely satisfied and wanted to recognize the great service he provided. I can’t thank him enough. This is a fantastic place, and I will definitely be coming back in the future!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.