LensCrafters

4.9
435 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
17304 Chesterfield Airport Road, Chesterfield, MO
63005, United States

Hours

Reviews

4.9
435 reviews
5 stars
427
4 stars
2
3 stars
0
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Bob, Chad, and Mike.

Expertise

The team, including Dr. Roth and other staff members, was noted for their professionalism and thoroughness in eye exams and frame selection.

Store Environment

The store was described as clean, modern, and welcoming, contributing to a positive shopping experience.

Quick Service

Many reviews highlighted the efficiency of service, with quick adjustments and repairs being a common theme.

Product Selection

Customers appreciated the wide variety of frames available, often leading to multiple purchases.
  • SA
    Sveta A
    Oct 26, 2025
    5.0
    Bob was extremely helpful and very knowledgeable. Me and my husband are looking forward to do more business in future .
  • SR
    Shorty Rollin
    Oct 17, 2025
    5.0
    Bob went above and beyond to help me get my glasses fixed, as the arms wasn't tight anymore. Helped me figure out if this frame was still available for purchase since they were 2 years old. They were! Thanks so much for all your help and making me feel like a valued customer.
  • NN
    Nix
    Oct 16, 2025
    5.0
    Glasses broke and Bob fixed them in 3 minutes. 10/10 do recommend!
  • JT
    J. Tuggle
    Oct 16, 2025
    5.0
    I love Lenscrafters in Chesterfield! Wonderful service!
  • CR
    Carine Rossouw
    Oct 3, 2025
    5.0
    I had been struggling with my glasses for a while and went in several times for adjustments without much luck. Bob, the manager at the Chesterfield location, stepped in and completely turned things around. He was so kind, friendly, and made me feel like helping me was an absolute priority. I picked up my new glasses yesterday and they fit perfectly—such a relief! Excellent customer service and a team that truly stands behind ensuring you can see comfortably.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.