LensCrafters

4.9
438 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
17304 Chesterfield Airport Road, Chesterfield, MO
63005, United States

Hours

Reviews

4.9
438 reviews
5 stars
429
4 stars
2
3 stars
0
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, providing a positive experience for customers.

Efficiency

Many reviews highlight the quick service and efficient processes, with customers receiving their glasses in a timely manner.

Expertise

Customers appreciate the thoroughness and professionalism of the eye care team, particularly Dr. Roth and the store manager, Mike.

Product Selection

The store offers a great selection of frames and lenses, with staff assisting customers in finding the right options.

Mixed Experiences

While most feedback is positive, there are isolated complaints about service delays during busy times.
  • MW
    Mark Wilson
    Dec 30, 2025
    1.0
    ZERO service! Granted it was crowded yet workers don't keep track of who came in and in what order. I watched THREE people who came in way after me 20 plus minutes get service and I'm still waiting glasses in hand ready to check out. After 45 minutes I left.
  • QC
    Quincy Charles
    Dec 26, 2025
    5.0
    I went in for an eye exam today and I had a 10 experience!!! From pretesting with Maria, to the exam with Dr. Roth, I felt comfortable and the Dr. was very thorough! When buying my glasses Luis made buying glasses simple and easy! The entire team at Chesterfield, including Bob and Logan, were warm and inviting!!! Loved my visit!
  • DP
    Declan Phipps
    Dec 24, 2025
    5.0
    Went in just to get a lens put in for glasses I didn’t even buy from LensCrafters. Everyone working was super kind and got it done in no time!
  • MA
    Mike Alter
    Nov 22, 2025
    5.0
    Brought in a pair of new Tom Ford sunglasses to swap out for prescription lens. Logan walked me through options and helped me get fitted. Glasses came out fantastic.
  • SA
    Sveta A
    Oct 26, 2025
    5.0
    Bob was extremely helpful and very knowledgeable. Me and my husband are looking forward to do more business in future .

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.