Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
Location
Hours
Reviews
4.9
135 reviews
5 stars
125
4 stars
6
3 stars0
2 stars
3
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and attentive to their needs.
Appointment Availability
Many reviews highlighted difficulties in scheduling appointments, with long wait times reported.
Expertise and Care
The audiologists were frequently described as knowledgeable, compassionate, and thorough in their evaluations and recommendations.
Overall Experience
Most customers reported positive experiences, feeling well cared for and satisfied with the services provided.
- EHEd Hess4 days ago4.0After sending off my hearing aid for repairs. When I got it back I needed a hearing test and I had to wait quite awhile for test
- KHKathy HamJan 2, 20265.0The personnel were all very helpful and friendly. I left hearing much better than when I went in.
- DRDave ReinagelDec 15, 20252.0Hard to get an appointment. Paid $4000 for hearing aids a year and half ago and still trying to get aids adjusted. Tried to get appointment and nothing available till 15 days out to December 30th. Not good.
- DGdevin gilliamSep 24, 20255.0💯 fantastic customer service, thank you Reese & the other ni e lady in the back. Very helpful & understanding of my needs. Thank you again
- MSMichelle SchererJun 8, 20245.0My experience at Sound Advice has been flawless. Lynn and the staff are welcoming, courteous and highly professional. They explain everything thoroughly and met with me several times as I adjusted to my new hearing aids. Thank You Lynn and Sound Advice !!