Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.2
315 reviews
5 stars
220
4 stars
27
3 stars
11
2 stars
13
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with staff, citing rudeness, unhelpfulness, and difficulty in canceling memberships.
Cleanliness
The gym is frequently praised for its cleanliness, with many reviews highlighting the efforts of staff to maintain a tidy environment.
Staff Friendliness
While some reviews mention friendly staff, others report negative interactions, indicating inconsistency in customer service.
Equipment Availability
Customers appreciate the variety and availability of equipment, although some noted a lack of certain weight options.
Membership Issues
Several reviews express frustration over billing practices and challenges in canceling memberships, leading to dissatisfaction.
- KKKennedyNov 2, 20251.0Afternoon/evening staff is creepy and management has done nothing to fix this. I come in from out of town with my sister from school and there was one staff member who made us uncomfortable and wrote a weird note to me. I made this known to multiple employees and management and was told they would fire him. I recently came back from college and the same staff member was still working. This behavior is disgusting and it seems like management doesn't doesn't care and allows this.
- RSRastko StojsinOct 16, 20251.0Not a bad gym till you try to cancel membership - I left the state and they still charged me for an additional month even though I cancelled beforehand. Talked to the staff and they said that's just how they do things. Scummy practice, will not return ever, and one of my friends is cancelling his membership their out of solidarity too. Do better. It seems reasonable to pay for gym while you use gym, they disagree.
- GHGrant HennesseyOct 13, 20251.0When i come in first thing in the morning there is never anyone behind the counter. You cant find anyone to scan your app or set up the massage chairs. I went looking in the black card room and the worker was sleeping in a massage chair. Staff lacks.
- MSM SOct 13, 20251.0Leah, with the orange hair, was rude and unprofessional. She intentionally made the check in process lengthy and difficult. She boasted about working at this locating since January and proceeded to explain to us how check in works when she is working the counter in between playing on her cell phone. She is part time and one employee. We come daily, for many years, and work with numerous employees and not one has treated us the way she has. Management or ownership really needs to spend more time in the gym observing and guiding. Not acceptable.
- KKkathrynSep 18, 20253.0fine gym but don’t bother calling or asking any questions. staff will hang up on you / is not helpful.
Frequently Asked Questions About Planet Fitness
What is the address and location of Planet Fitness in Ballwin?
Planet Fitness is located at 14890 Manchester Rd, Ballwin, MO 63011, United States, in the Old Towne Shopping Center Manchester Rd area.
What are the operating hours of Planet Fitness in Ballwin?
Planet Fitness in Ballwin is open 24 hours a day, 7 days a week, providing nonstop access to its facilities.
What types of services does Planet Fitness offer at the Ballwin location?
The Ballwin Planet Fitness offers services including PF Plus Digital Workouts, Classic Access, Mobile App, Wifi, tanning salon, massage chairs, hydro-massage, total body enhancement, and various membership perks.
When was the Planet Fitness in Ballwin established?
The Planet Fitness in Ballwin was established in 2020.
Does Planet Fitness provide a judgement free environment?
Yes, Planet Fitness promotes a Judgement Free Zone®, offering a welcoming space for everyone to build strength at their own pace.
How can I download the Planet Fitness app?
You can download the Planet Fitness app via the Apple App Store or Google Play Store for access to workouts and gym information.
What nearby places can I visit around Planet Fitness in Ballwin?
Nearby you can visit Spirit Halloween costume store, Shoe Carnival retail shop, and Kids Empire Ballwin playground for family fun before or after your workout.
Are there dining options near Planet Fitness Ballwin?
Yes, you can enjoy several dining options nearby including Señor Pique Mexican Restaurant, Texas Roadhouse steakhouse, Starbucks coffee shop, O'Charley's restaurant, and McAlister's Deli.
Can I do other shopping activities after my fitness session at Planet Fitness Ballwin?
Absolutely, you can shop at Olde Towne Plaza and Painted Tree Boutiques, both shopping centers near Planet Fitness Ballwin, or visit boutiques like Ivy Amy - Collegiate Couture and Bleu Lavender.
Is Planet Fitness Ballwin accessible for people interested in swimming or children’s activities nearby?
Yes, besides the gym, the area includes Foss Swim School for swimming lessons and Kids Empire Ballwin for playground activities, making it perfect for family visits.