Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in West Saint Paul provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.7
255 reviews
5 stars
162
4 stars
6
3 stars
6
2 stars
10
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members, like Ophelia and Yessenia, received high praise for their friendliness and helpfulness, others were described as rude and unwelcoming.
Staff Performance
Several reviews highlighted the inconsistency in staff performance, with some customers experiencing excellent service while others reported unprofessional behavior and poor communication.
Doctor Experience
The optometrists, particularly Dr. Brubaker, received positive feedback for thoroughness and care during exams, contributing to a generally favorable perception of the medical services.
Store Environment
The clinic is noted for being clean and well-organized, although some customers reported feeling unwelcome or ignored by the front desk staff.
Appointment Issues
Multiple reviews mentioned problems with appointment scheduling and communication, including issues with insurance verification and staff responsiveness.
- MMmichelle morynNov 10, 20255.0My experience was amazing. Ophelia was helpful and kind...Dr. Uzbek was funny and explained things very well. I would recommend this location!!
- MLMarlene LussierNov 8, 20255.0Marcos at the West St. Paul store is the best salesperson! I will recommend this store to anyone that is shopping for new glasses.
- IYIfrah YousufNov 6, 20255.0I had a great experience with Ophelia , she was incredibly helpful and patient while assisting me in picking out my new eyeglasses. She took the time to explain the different lens options, helped me find a frame that fit both my face and my style, and made sure everything felt comfortable before I left. Her professionalism and friendly attitude made the whole process easy and enjoyable. I really appreciate her attention to detail She is awesome
- VMVikki MansheimNov 5, 20255.0Every one here was so kind! They’re efficient and quick and knowledgeable. Ophelia and Elliot were very helpful and Dr. Brubaker is great. We’ll be back!!
- DNdino naraOct 27, 20253.0Everyone’s experience seems different but when I went first thing in the morning, the workers here weren’t too inviting. They spoke in a monotone and felt like they didn’t want me there. Ruined my experience, but got what I came for in the end.
Frequently Asked Questions About Pearle Vision
What is the address of Pearle Vision in West Saint Paul?
Pearle Vision is located at 1980 S Robert, Ste 130, West Saint Paul, MN 55118, US.
What are the operating hours of Pearle Vision in West Saint Paul?
Pearle Vision is open Monday to Friday from 10:00 AM to 7:00 PM, and Saturday from 9:30 AM to 3:30 PM. It is closed on Sundays.
Which eye care services does Pearle Vision in West Saint Paul provide?
Services include eye examinations and Optomap Retinal Exams (varies by location). They also specialize in prescription eyewear and digital retinal photos.
What types of lenses and eyewear brands are available at Pearle Vision?
Pearle Vision offers high definition, anti-reflective, polarized, and traditional lenses. Brands available include Burberry, Coach, DKNY, Dolce & Gabbana, Oakley, Ralph Lauren, Ray-Ban, Tiffany & Co, Versace, and others.
Does Pearle Vision accept insurance for eye care?
Yes, Pearle Vision welcomes current prescriptions and works with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare. Many locations are EyeMed PLUS Providers.
What payment methods are accepted at Pearle Vision in West Saint Paul?
Payments can be made using cash, check, Discover, MasterCard, and Visa.
Is Pearle Vision in West Saint Paul accessible for wheelchair users?
Yes, the location has a wheelchair accessible restroom and facilities to accommodate wheelchair users.
Are there nearby optometrists or eye care professionals close to Pearle Vision?
Yes, Dr. Thomas Meyer, Optometrist, and Associates is located nearby, offering additional eye care options in West Saint Paul.
What nearby dining options are available if I want to eat before or after visiting Pearle Vision?
Wendy's and Baker's Square are located close to Pearle Vision, providing convenient dining choices for customers before or after their appointment.
Are there nearby financial or banking services near Pearle Vision?
Yes, Bank of America and Huntington Bank are nearby, which can be useful for customers who need banking or ATM services during their visit.