Home Instead

Reviews

• LM

  Louise Merriam

  Nov 17, 2025
  4.0
  Home Instead Maplewood has provided multiple caregivers for my friend Anna. The caregiver who has been with Anna the longest, Marnie, deserves special praise for her cheerfulness, knowledge, and willingness to work with Anna in a positive way, as Anna can occasionally be stubborn. It is a relief knowing that my friend is in such competent and caring hands.
• BB

  Barbara Brian

  Apr 11, 2025
  5.0
  All of your staff took excellent care of my mother while she was rehabbing from a fall. In particular, her most regular caregivers (Basha, Stevena, Wainwu, Capiolani, Hannah, Stella, Sara, Machella and Natasha) were so kind and attentive to her needs, mom couldn't stop praising them every time I spoke with her.
• EJ

  Elsie Johnson

  Nov 25, 2024
  5.0
  Michelle Murray comes when scheduled & is flexible enough to change dates. She is reliable & dependable. I appreciate that she’s the one that comes here every shift, so I don’t need to explain everything to her. She also doesn’t call off her shift last minute. She does well following my directions & is also very pleasant. I appreciate her being my caregiver. Elsie Johnson
• SM

  Stephanie Martin

  Aug 28, 2024
  5.0
  I am very fortunate in that I have 2 very capable and dedicated Care Professionals. But this review is just about Julie Carlson. She is just a pleasure to have in my employ. She is a self starter and I really appreciate that about her. She doesn't wait for me to give her instructions, she looks around her, assesses the situation and gets to work. She is aware of the tasks which need doing to keep my household running smoothly and she starts them as soon as she arrives each Friday. She is extremely competent and I am always amazed at the speed at which she accomplishes her duties. She is very diligent and enjoys organizing things and I like turning her loose on my projects; I know she will complete each job efficiently and in a timely manner. I am never disappointed in her results. But it is not just her capabilities that make Julie such a joy to have around, I enjoy her personality as well. We have many things in common and that makes her a "good fit" with me. I look forward to Fridays with Julie. She is not only a very productive individual but also someone who takes obvious pride in her work. I don't just regard her as an employee but I also value her as a caring friend.
• MW

  Margaret Wallace

  Dec 4, 2013
  5.0
  I am so impressed with the services of Home Instead Senior Care. From the first person to answer the phone, to the intake coordinator, caregivers and anyone I may encounter in between, their professionalism is amazing. As a geriatric care manager, my clients expect my referrals for home care to be top notch. If a case was mishandled, my reputation and the reputation of our company may be called into question. With Home Instead Senior Care, I can trust that our clients will receive excellent care – whether is companion and homemaking services or personal care -because they go above and beyond the standard when training their employees. Our team notices the longevity of their employees as well. It’s so beneficial for our clients because they appreciate the consistency of staff and it speaks volumes about the quality of their company. Choosing Home Instead Senior Care is a win-win for everyone!

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