LensCrafters

4.6
451 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1595 MN Highway 36, Roseville, MN
55113, United States

Hours

Reviews

4.6
451 reviews
5 stars
397
4 stars
10
3 stars
5
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing excellent service.

Efficiency

Many reviews highlighted the quick and efficient service, particularly in fixing glasses and processing orders, with several customers noting same-day assistance.

Product Quality

Customers expressed satisfaction with the quality and selection of frames available, often mentioning designer brands and the ability to find suitable options.

Communication Issues

Some customers reported significant delays and poor communication regarding their orders, particularly concerning prescription sunglasses, leading to frustration.

Positive Experiences

Despite some negative feedback, the majority of reviews reflected positive experiences, with customers feeling valued and appreciated during their visits.
  • MH
    Matthew Hertz
    Nov 13, 2025
    5.0
    Dr. Linn was very thorough in his explanation of my eye exam, and Brad was helpful and not pushy in my selection of glasses. A great experience.
  • SL
    Sam Luedtke
    Nov 7, 2025
    5.0
    Chasity was friendly, fast, accommodating and super helpful! Very nice store, big selection
  • JN
    Janelle Niznik
    Nov 6, 2025
    5.0
    Kelly was so helpful! She knows her styles and inventory extremely well! It made it easy to find the right fit and she went above and beyond to check outside inventory to ensure we got exactly what we wanted.
  • MJ
    ML J13
    Oct 25, 2025
    5.0
    Needed two sets of glasses and Kelli Jean gave excellent customer service! She answered my with clarity and clear expertise. This was my first visit to Lenscrafters, and I am now glad I chose this location for help. Great gratitude to Kelli Jean!
  • DJ
    Dianne Johnson
    Oct 21, 2025
    5.0
    Ahleah- Lynn was phenomenal to work with . She was professional , efficient and friendly ! In sum she was a joy to work with ! She explained all the options available to me with my glasses and then did cost comparisons so we could choose . I would definitely love working with her again!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.